Simply Shipping Protection , 130 reviews

Amazing customer service and App overall! very thankful for this type of customer service and more importantly the app as not many apps provide this type of service! They usually take all the money from the insurance, but this self-insured app is amazing! would totally recommend!

Great app and does exactly what we want. Live chat is there as others have said during late nights and are fast at replying.

Ok this app is amazing! It solved my unique problem which I will explain below. But before I do I want to mention how quickly this team was able address my issues with migrating to the new 2.0 Shopify theme and make any edits to the app. I use this app to mitigate lost or stolen packages not as insurance in the normal sense. I decided against the insurance route because people will cheat the system. Most of my sales are for bulk orders for weddings that are large. The smaller orders are usually samples which most people dont care about insuring. I charge $10 for "shipping protection". So the $10 really only covers the cost of adding "Signature Required" on the label so we can insure the packages will not get lost or stolen if they are delivered directly to the customers hands and they need to sign for it. This app has solved this problem for me seamlessly!

Every ecomm store should install this app. I wish we had turned it on sooner! It's very easy to use, it took about 15 minutes to set up including asking support for help with the design. Support responds almost instantly every time, and they have a solution for every issue or question that comes up. Having this additional revenue to help offset the cost of lost and damaged inventory is huge for a small business.

Very straightforward to install, even manually the step by step is easy to follow. Customer service great, I needed some additional coding for putting the checkbox on the pop up cart, within a day they had it ready for us and responded almost instantly.

Finally I found a shipping protection app that was easy to install and integrate with my theme and also works well. I tried more apps but my theme is unofficial shopify theme and all those themes that I tried didn't work. I have searched for some time for a better app, and this is it. Also customer support team replied quickly to my request and helped me. Thank you! Best!

The APP was great to use and helped us earn a lot of extra money, the staff were very communicative and prompt in resolving issues

Very good app, working perfectly, the support very quick and helpful. If you looking for this kind of app for your shop, this is it. Highly recommended.

My favorite shipping insurance app! With this app we can easily replace damaged orders without having to file a claim at another company. Support has also been really helpful at installing it properly in our cart drawer! 10/10

I haven't had much use with this app, however, the support team was amazing and got everything corrected and set up for me! Update: Still a pretty solid app and a nice way to earn extra money