Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration and management, praising its user-friendly interface and automatic setup. It's recognized for boosting net sales by adding an insurance product to the offerings. The app allows in-house claims processing, giving merchants more control. The support team is commended for their quick responses and problem-solving skills. Merchants report saving money, increasing order value, and offsetting the cost of lost or damaged inventory. The app also offers customization to fit specific business needs and has successfully replaced other insurance providers.

July 29, 2023

Great shipping insurance app! Best I found, but setup is tricky. 4-star for ease and function. still a good app

DesireSnags
Canada
2 months using the app
July 14, 2022

Good support on chat instant solution...
technical team will ask you collaboration access and immediate you share access work started...

Solar Pool Ionizers
United States
Over 1 year using the app
Edited June 2, 2021

It does work although you have to paste the various bits of code in yourself and the claims management only works in English.

Calça Thai
Brazil
About 1 month using the app
February 24, 2022

We switched from Route to Simply Insurance less than a month ago and so far so good. We did have one issue where the app was conflicting with our wholesale app, which was frustrating, but I reached out for support and was very happy with the support I received. Jeet was quick to respond to my emails and to investigate the issue. Ultimately, we had to disable Simply Insurance for our wholesale customers, which is a suitable solution for now. Other than that hiccup, the app seems to be working well, and again, I'm happy with the support I've received.

A3 Performance
United States
13 days using the app