Reviews (157)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting Average Order Value (AOV) and revenue by offering shipping protection. It integrates seamlessly with Shopify, featuring customizable widgets and claim pages that enhance customer experience. The app supports a variety of insurance products and allows in-house claim management for quicker resolutions. Merchants also praise the reliable performance and responsive customer support that aids with installation and troubleshooting.

February 5, 2021

Amazing customer service and App overall! very thankful for this type of customer service and more importantly the app as not many apps provide this type of service! They usually take all the money from the insurance, but this self-insured app is amazing! would totally recommend!

3brothersliquor
United States
About 2 hours using the app
November 20, 2022

I want to take the time to appreciate the assistance I got from John D. He set up everything for our store, adjusted some visual customizations, and clarified how the system works from the merchant side. What else can you ask for?

The Gaming Eagle
United States
About 1 hour using the app
November 8, 2021

This app is easy to use, quick customer service, perfect for our needs. I would definitely recommend!

Loud Smoke Supply
United States
About 1 hour using the app
March 17, 2022

I've just installed Simply Insurance and the support was brilliant. They helped me see past a blunder I was making. I can't wait to start using it. I envision this being a VERY helpful app!

Design Blanks
Canada
About 1 hour using the app
January 29, 2021

A fantastic support team and a very useful app! Highly recommend this app to earn extra money with an insurance business model.

Great Stuff Online
Canada
About 1 hour using the app
March 4, 2021

Easy install and amazing customer service! The process of switching from route was much easier than I expected. It is much pricier but am hoping that it pays off!

Wild Junkie Boutique
United States
About 1 hour using the app
March 5, 2021

Tried installing on my own but was not working. I messaged team for help and they replied instantly and was able to get access to my store and get it up and running!

Southernlux Clothing Co.
United States
About 1 hour using the app
April 21, 2021

I used this APP to add shipping insurance to our products and the process was so easy and customer service was fast and professional. It's taking a huge weight off our shoulders when it comes to shipping! I would highly recommend this APP.

Boutique Suarez Co.
United States
43 minutes using the app
December 12, 2021

This app is just what I was looking for! We have had a few chargebacks for lost or stolen packages so instead of absorbing the added insurance we have our customers cover it through this app! John Dee WAS AMAZING! He was so quick to answer our questions and help me with my lack of technical knowledge in getting this app working smoothly. 100% recommended!!! Thank you so much team.

Mid-Atlantic Off-Roading
United States
40 minutes using the app
December 29, 2021

Very good app and helpful customer service. Thank you for your help on my shop.................................................................................................................................................

Smoke Ganja Co
France
40 minutes using the app