Reviews (135)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting Average Order Value (AOV) and revenue by offering shipping protection. It integrates seamlessly with Shopify, featuring customizable widgets and claim pages that enhance customer experience. The app supports a variety of insurance products and allows in-house claim management for quicker resolutions. Merchants also praise the reliable performance and responsive customer support that aids with installation and troubleshooting.

June 21, 2023

A great shipping insurance app. The set up was so easy and the customer support is amazing. I have never had any issues with the app and I love how you can customize the insurance to fit what makes sense for your business. Couldn't recommend it more!

Slate Brands
United States
3 months using the app
August 22, 2022

This is an excellent app, I highly recommend it. It immediately increased our AOV. They're support team was very helpful in setting it up as well as making the necessary customizations so that it would function to our liking. I am very happy with it.

Seido Knives
Canada
3 months using the app
May 26, 2022

Good results and good support!, Jeet Vyas was really helpfull when we need assistance. Good time resolution

Sam Villa
United States
3 months using the app
Edited August 29, 2021

I haven't had much use with this app, however, the support team was amazing and got everything corrected and set up for me! Update: Still a pretty solid app and a nice way to earn extra money

Out of the Box
United States
3 months using the app
October 30, 2021

This is an amazing app! We have used this app for couple months now, and it works very well. Online assistance is very helpful, they always reply me very quick. 100% recommended it!!

Bronx Homewares
Australia
2 months using the app
March 22, 2021

Great app that helps me increase order value and give my customers piece of mind. The customer support with this app has been great. They installed the app for us and worked with us when there were things we needed to change.

BigShoes
United States
2 months using the app
Edited January 18, 2022

After a long search for a 'right' insurance app for our website, we found this app and LOVE it so far. The app is performing well and it's easy and clear to use and manage. Surprisingly, many of our customers add insurance to their orders already. Itt makes us earn extra money and help our customers feel more comfortable with their purchases. Customer service is also a top-notch - very responsive and helpful. Would highly recommend it!

Luxe-T
United States
About 2 months using the app
September 27, 2022

Great App! Just what we were looking for. Support is fast and easy to work with. Great Job! Would definitely recommend

RokBlokz
United States
About 2 months using the app
June 30, 2022

This App 100% replaced Route in like one day. Everyone, us & customers, are much happier. Response from support is usually like instant. This is the best app i think i have ever installed.

Blackwell's Wines & Spirits
United States
About 2 months using the app
May 12, 2022

This app is fantastic, we used to use a competitor but now collect all funds ourselves. Their dev team was great as well. Helped us implement some changes needed.

The Chosen Gift Factory
United States
About 1 month using the app