Simply Shipping Protection
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
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Free to install. Free trial available.
- Rating
- 4.6 (119)
- Developer
- Lucent Innovation
Featured images gallery
Let customers protect their orders while you keep the full fee and manage claims your way.
Simply Shipping Protection lets you offer shipping protection without relying on third parties. You control the pricing, placement, and claim flow. Add protection to the cart, side cart, checkout, or even post-purchase. Handle claims directly from our app and settle them with a refund, reorder, or store credit. The app includes a real-time analytics dashboard and works with loyalty and support tools.
- Set fixed or percentage (%) pricing and show toggle with opt-in popup
- Customize and show widgets on cart, side cart, checkout, or post-purchase
- Let customers file claims with a widget placed on any store page
- Settle claims with refunds, reorders, or credits using built-in integrations
- Track revenue and claims in one clean dashboard
Languages
English
Works with
- Checkout
- Shopify Admin
- Cart Drawer
- Growave
- iCart Drawer
- Rebuy
- Slide Cart
- Yotpo
Categories
Opt-in experience
Claims management
Pricing
Choose the plan that best fits your business.
Free Tier
Free to install
10% on shipping protection product price
Features
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Protection
- Fixed & Percentage plans
- Best claim management
Starter
$4.99 / month
Features
- Up to 50 Insured Orders/month
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Insurance
- Fixed & Percentage plans
- Best claim management
7-day free trial
Basic
$19.99 / month
Features
- Up to 200 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
- Fixed & Percentage plans
- Best claim management
7-day free trial
Advance
$49.99 / month
Features
- Up to 500 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
- Fixed & Percentage plans
- Best claim management
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for keeping shipping insurance profits in-house and boosting the Average Order Value (AOV), providing an additional revenue stream. It's easy to integrate and customize with a user-friendly interface, allowing seamless management of insurance products and claims. The customer support is highly praised for its responsiveness and effectiveness in assisting with setup and issue resolution.
After being dropped by a major shipping protection provider due to claim volume caused entirely by carrier failures — not anything on our end — we needed a replacement fast. Simply Shipping Protection stepped in seamlessly.
The setup was straightforward, the support team was incredibly responsive, and they even implemented a custom workaround to get our widget pre-selected at checkout when Shopify's native settings wouldn't allow it. Varun went above and beyond to make sure everything worked exactly the way we needed it to.
The free tier is generous and the pricing structure makes sense for a growing small business. We collect the protection fees, we handle our own claims, and nobody can pull the rug out from under us for being "unprofitable." That's the control we needed.
Highly recommend for any indie brand that wants shipping protection without the drama.
Stop here and install. Fantastic customer support. Highly recommended and very customizable - all you have to do is ask the team to get the desired look.
If you're looking for an affordable In house Insurance app, this is the one. They have customizable widget, Claim Page to manage all claims and Excellent customer service. I had a trouble with CSS on my theme and they were able to help me provide custom CSS that works for my page. I will be a long term customer of this app.
Support
App support provided by Lucent Innovation.
Resources
Developer
Launched
January 14, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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View customers
Customer data
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Edit products
Products, inventory, publications of products on sales channels, collections
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Edit orders
Merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
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View discounts
Discount codes and promotions
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Edit Online Store
Theme, Online Store pages
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Edit Shopify admin
Files
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View other data
Locations, price rules
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