Lucent ‑ OTP Login & Notify

Great app for adding SMS and WhatsApp OTP based logon to the store. Works exactly as desired.

Loved the flexibility they provide. Was able to configure my own sender id. Was also able to create a login popup.

Support is mostly over emails and so takes a few hours to respond but they do respond and resolve issues, if any.

1. bad support. they keep claiming ticket is resolved even if it has not been resolved.
2. OTP transactions are not visible on the app. I mean, why even install it if login data is not available?
3. they charge unacceptably high charge - 1 for app installation and then again for OTP messages sent
4. no customization available, waste of money
5. customer support is pathetic
6. when i wanted to cancel subscription, the app literally does not show me an option to cancel billing or remove card or stop auto-pay. the only option is uninstall, which does not even say whether uninstalling will stop billing. now i have to approach support again.

Thanks for the amazing help in the setup Varun and team, much appreciated. Great app for otp validation for shopify stores!

There is no one to support me. I tried to contact you in every way, but there is no response. I do not know how to reach support. I tried the application and the fees for the message were deducted, but I did not log in to the site.

Thanks Varun for taking us through the demo and explaining the process clearly.

Nice app. Also they provide live support.

Good response and kindly support

Nice app. Simple to integrate. If you can't, they give live support.

It was an awesome using this app increased our website value using mobile number log in to the customer account. The main thing is extreme support and also instant support for whatever is my changes they will be done as per my requirement. Overall i recommend this app for shopify users.

The Lucent ‑ OTP Login & Notify app works perfectly! Huge thanks to Varun and the team for solving all our issues quickly. Varun has been very supportive and responsive throughout. Highly recommended for anyone looking for OTP login and notification features!