Lucent ‑ OTP Login & Notify

We’ve had a great experience using Lucent OTP Login & Notify. The app works well and has been reliable for what we need. Their team has also been very helpful anytime we’ve needed customizations or had questions. They’ve been responsive, easy to work with, and willing to help us get things set up the way we needed.

Overall, it’s a great app with great support, and we really haven’t had any issues. Highly recommend.

We received excellent and dedicated support from Varun and the Lucent team. They were highly responsive in implementing our customisation requirements and provided valuable guidance on the integration of our preferred SMS OTP provider promptly.

The team assisted us to configure the register/login modals and profile/account pages to align precisely with our desired UI/UX. Overall, we are very satisfied with the quality of support delivered. Much appreciated.

I had a great experience working with the Lucent OTP application. The platform is efficient, reliable, and integrates seamlessly, making the overall authentication process smooth and user-friendly.

A special mention goes to Mr. Varun, who has been extremely supportive throughout the entire integration process. He assisted me in every way possible, ensuring that all challenges were addressed promptly and effectively. His responsiveness, technical expertise, and willingness to go the extra mile made the implementation truly hassle-free.

Thanks to his continuous support, we were able to complete the integration smoothly without any major issues. Overall, I highly recommend the Lucent OTP solution for anyone looking for a dependable OTP system backed by excellent support.

Great app for adding SMS and WhatsApp OTP based logon to the store. Works exactly as desired.

Loved the flexibility they provide. Was able to configure my own sender id. Was also able to create a login popup.

Support is mostly over emails and so takes a few hours to respond but they do respond and resolve issues, if any.

This OTP login app is perfect for Shopify stores. It’s easy to set up and works flawlessly. The support team is outstanding—quick, professional, and always ready to help. Highly recommend for a secure login experience with excellent customer service!

Highly Efficient and User-Friendly OTP Module!

We've been using Simplyotp's OTP module, and it has exceeded our expectations! The integration was smooth, and it works flawlessly every time. Our customers have found it incredibly easy to use, which has significantly improved our verification process. It’s reliable, quick, and does exactly what it's supposed to. We highly recommend Simplyotp to anyone looking for an effective OTP solution!

The app is good, works well. There is a issue for stores currently that are not on plus plans that cannot enable multipass, you will only be logged in on one device.

Other than that the dev & support team is very good.

Great App and the team at Lucent have been extremely helpful with their ongoing support. Highly recommended!

It was an awesome using this app increased our website value using mobile number log in to the customer account. The main thing is extreme support and also instant support for whatever is my changes they will be done as per my requirement. Overall i recommend this app for shopify users.

1. bad support. they keep claiming ticket is resolved even if it has not been resolved.
2. OTP transactions are not visible on the app. I mean, why even install it if login data is not available?
3. they charge unacceptably high charge - 1 for app installation and then again for OTP messages sent
4. no customization available, waste of money
5. customer support is pathetic
6. when i wanted to cancel subscription, the app literally does not show me an option to cancel billing or remove card or stop auto-pay. the only option is uninstall, which does not even say whether uninstalling will stop billing. now i have to approach support again.