評價 (57)

整體評分
4.3
各級評分數量
  • 84% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2024年7月3日

I have updated my billing accounts to pay for the SMS transactions, but every opt-in request comes back invalid, and my phone receives no code. Fix this and take my moneyyy.

Chaka Clothing Dept.
美國
使用應用程式 14天
Lucent Innovation 已回覆 2024年7月30日

Hi Chaka Clothing Dept.,

Our goal is to ensure all our users receive the best service possible. We promptly addressed and resolved your issues as soon as you raised a ticket with us, and we're glad you were satisfied with our service at that time (screenshots attached for reference).

We're a bit confused by your feedback, given that your issues were resolved promptly and you expressed satisfaction with our service. Despite our regular follow-ups to see if you had any other concerns, we did not receive a response.

Please know that we are still here to help you with any further assistance you may need.

Thank you for your understanding.

Best regards,
Lucent Innovation Team

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/ERsU657aAAhJs6J8eK2P9t4BwMoVmfiaTcp2RvlQJG59vQ?e=G7eBpf

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Ee1_RVnIn7ZLpaPM_OFYj9IBOMBSuSHqM2p58loDn8BW1A?e=YMLftn

2024年1月12日

I have tried multiple apps before finalizing this app. Have been using it for 5 months now and really really happy with it. Mr. Jeet is always available to help with everything that comes inbetween the smooth functioning .. thank you team for working hard for us.

Kaira
印度
使用應用程式 7個月
2024年8月24日

I've been using Simply OTP Login for a few months now, and I’m really impressed with how smoothly it works. The setup was straightforward, and it integrated seamlessly with my Shopify store. I highly recommend giving Simply OTP Login a try.

Protein Nation
印度
2024年1月11日

It has been a great experience using this app for us. Jeet and team have been supportive for any feature requests and bug resolution. Kudos to the team for building this and providing a seamless experience.

KriyaFit
印度
使用應用程式 1年多
2024年3月19日

Not work properly and taht reason to website in not recived order

Cyphon
印度
使用應用程式 10個月
Lucent Innovation 已回覆 2024年5月1日

This assertion appears unsubstantiated, as our application is utilized by thousands of merchants, rendering such allegations irrelevant.

2024年2月2日

My widget is not working in other countries except India!

Siya Ayurveda
印度
使用應用程式 8個月
Lucent Innovation 已回覆 2024年2月12日

Hi there,

I'm reaching out regarding the one-star review you've left. We've attempted to connect with you multiple times via email to address any concerns or issues you may have had, but unfortunately, we haven't received any response from your end. Additionally, we've also sent a store access request, but it appears to remain pending without approval. I've attached screenshots of the emails and the pending access request for your reference.

Thank you.

https://prnt.sc/xYYoMTOVwFcp
https://prnt.sc/YQ9GkH6gleO7

2024年4月28日

There is no free plan and limited features to always lie

stores directory
沙烏地阿拉伯
使用應用程式 2分鐘
Lucent Innovation 已回覆 2024年5月1日

Thank you for your feedback. While our application is accessible for free under the FREE plan, it seems there's a misconception regarding the SMS charges. It's important to note that our services are clearly outlined to be billed in USD, with recurring and usage-based charges billed every 30 days.

It's regrettable that there's an expectation for SMS charges to also be free, especially considering that we incur expenses from utilizing other service providers ourselves, which we pay for. It's unreasonable to anticipate the app development company to bear the burden of SMS charges in addition to providing a free application.

2022年8月3日

Before installing this app, I tried multiple OTP login and social login apps. Every app had one or the other issue. However, this app was the perfect fit for all my demands. It covers all the loopholes existing in other apps. Additionally, the customer support team is proactive and helpful in solving all the problems, if arises. Special mention and thanks to Mr. Jeet, he is available at all point of time to resolve issues.

Quick Pantry
印度
使用應用程式 大約2年
2023年8月14日

The "Simply OPT Login" app has proven to be incredibly helpful in reducing the occurrence of fake orders. Its user-friendly interface has made it easy for us to utilize, and the results we've obtained from its implementation have been outstanding. The support provided by the customer care team is also highly commendable.

VESTIRIO
印度
使用應用程式 1年多
2023年10月9日

We have been using Simple OTP Login for around the last year. I must say this is the perfect solution for OTP-based logins. The integration was very seamless and quick. The Tech team is very supportive they did a lot of customizations(UI & functional) as per our brand requirements. Also support team is very quick(especially JEET).

Heads Up For Tails
印度
使用應用程式 1年多