The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Seems pretty good but no customer service available what so ever, so I'm not able to get any support for the questions I have.
Hi there, I am so sorry for the experience you had with our support. We always make sure we reply merchants support requests within 24 hours. In your particular case, I don't seems to have any record of support request originated from your store, therefore I am not able to provide any assistant. You can always contact us at firstname.lastname@example.org. I hope you give us another chance.