Avaliações (17)
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This app is invasive and produces search results from outside your website not related to your products in any way. I honestly feel this should not be acceptable by Shopify and will report as much.
Example: We sell woodworking paper patterns in the USA. Search results show Harry Potter books in Hebrew.
Hi,
I'm Vishal from the SearchGro team, thank you for flagging this. What you described is not how the app is designed to work, and we completely understand why it led you to uninstall.
We've escalated this to our technical team to investigate. We've also reached out to you directly by email, not to ask you to reinstall, but because understanding what happened helps us make sure no other merchant runs into the same issue.
We appreciate your candour.
App is good but seeing gateway timed out 504 errors. Most of pages in my collections are not loading any products.
Dear App User, we are sorry for the inconvenience you experienced.
We recently had a temporary server issue that caused 504 gateway timeout errors, which may have affected product loading on some collection pages. The issue has now been resolved on our end.
To ensure everything syncs correctly, we kindly ask you to please reinstall the app once and then check your collection pages again. In most cases, this immediately restores normal product loading.
If the issue persists after reinstalling, please let us know and we’ll be happy to investigate further right away.
I decided to uninstall this app because I noticed my website was loading slow, and as soon as I uninstall it, my collection's pages stopped loading, I have no idea what to do to fix it!
Dear App User, thank you for your feedback, and we’re sorry for the trouble you faced. Our app’s scripts load only after your site fully renders, so your initial page may take a bit longer, while subsequent pages load faster.
Also, when our collection block is enabled, the default Shopify product grid is turned off. After uninstall, you just need to re-enable Shopify’s product grid in your theme for collections to appear again.
We’d be glad to assist you with this or help reinstall the app to ensure smooth performance. Please feel free to reach out as we’re here to help!