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Mehak and the team at Wholesale Helper are truly the Shopify Wholesale experts. They've created a family of apps that make running a wholesale small business 1000 times more efficient for both us and our clients.
They're always quick to offer support and customization so each app can meet our unique needs.
Love hearing that we are making it 1000 times more efficient!
Let us know if you need anything.
- Wholesale Helper Support Team
Amazing help from Ajay and the team! Helped with initial integration of the app and ongoing questions I've had. Great app!
Works well and serves our needs well, if you have any issues the support is great which makes the app very stable and useful.
We’re always happy to help!
- Wholesale Helper Team
Simple, to the point and had great customer service and walk through. Perfect.
the app works very good and the support was fast to solve my problems, if you are looking for a reorder app this is the one...
We're using this app in conjunction with some other wholesale apps and overall the experience has been going very well. Jawad and the rest of his team have been incredibly helpful!
We discussed some changes for 4 Weeks now. The different changes were made, but always in different versions of the Theme. We can't change any of the mistakes because we don't have access to the App's code. Response time to our Mails is horrifying 2 Days. Thats not professional work and we are forced to write such a review because we don't get any response at all.
The requested changes we had were on some issues with standard functionalities that are usual and necessary in the App. They should be implemented by the App support by default and not only mentioned by us. We didn't have any major changes but simple changes already take so long to be implemented. Our going live depends on this app and is delayed several times. Since there are no similar Apps were fully depending on the support and the implementation of the changes. Please contact us and fix open issues asap.
Sincere apologies on the inconveniences you ran into. Your feedback is really valuable to us.
We understand that a lot of businesses depend on us to respond and deliver in a timely fashion, as they have deadlines to meet to keep their businesses running efficiently. Rest assured though, that this is not a norm here. We were in the process of launching the latest version of our products to better meet the expectations of our valued customers such as yourself, being a small business, we had to leverage our support staff to get the project across the finish line. This may have led to delays in responses that you experienced. We had an understanding about the bugs and issues you'd been running into, but a more sustainable fix for that had been the early launch of the revamped version of our Order Form.
I believe, after a couple of days of inconvenience our support staff and technical teams did bring themselves up to speed on your concerns and have helped you mitigate all of them. If you are satisfied by our product and services thus far then please do update us of your latest feedback simply by updating the current Review. Please keep us posted on any further concerns you might have, rest assured that our staff is here to assist you further.
Very helpful, has all the features we need to keep our store streamline and working well and the customer assistance is second to none.
No complaints at all, rather hundreds of thumbs up for those guys.
This app does something so simple fast and smooth that we put all other efforts to solve this problem aside and went full blown w Seth's apps. He is so responsive, it's unbelievable. We rate his app: Absolutely fantastic!
Thanks so much for the kind words Fritz and Faye :)
Great app and great response from the development team on some features requests and customizations.
The support was essentially real time which is more than we could ever ask for.
I would highly recommend them!!!