รีวิว (142)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 95% ของการให้คะแนนคือ 5 ดาว
  • 0% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
19 มีนาคม 2020

Great app, has every feature I require and support is quick and very helpful with request for customization etc, special thanks to Jawad Arshad, got my request done there and then.

BSG Auto Glass SA
แอฟริกาใต้
6 วัน ในการใช้แอป
12 สิงหาคม 2021

This app takes a little bit of time to get used to but the features are robust and the support team is wonderful! The app is totally worth it and I think it will help me so much with our orders.

dip
สหรัฐอเมริกา
6 วัน ในการใช้แอป
Wholesale Helper ตอบแล้ว 18 สิงหาคม 2021

Glad we could help with your orders!

- Wholesale Helper team

17 กุมภาพันธ์ 2022

We first tried to make a b2b webshop with another platform but found out that that wasn't ok for us. So we went to shopify and found the apps of Wholesale Helper. These are great apps working very well for us. The team is great; they are always very much willing to help and are able to solve the issues we had and customization we needed for our webshop. So many compliments for them!

AAFKES B2B
เนเธอร์แลนด์
5 วัน ในการใช้แอป
Wholesale Helper ตอบแล้ว 1 มีนาคม 2022

So happy to see you are using Wholesale Order Form and that it has been working great!

- Wholesale Helper Team

8 มิถุนายน 2020

Well done. Straightforward configuration resulting in a great wholesale solution. Great support, too.

French Bull
สหรัฐอเมริกา
5 วัน ในการใช้แอป
6 พฤศจิกายน 2018

Fantastic App, exactly what we are looking for! Also great customer service, super fast response time, and very fast to help me fix issues I had!

Valor Distributions
แคนาดา
5 วัน ในการใช้แอป
14 มกราคม 2020

Support is slow and we often wait for 30minutes to even receive a response.
It appears support is subcontracted and the attitude of support staff show a lack of interest in resolving matters. (Jawad Arshad)

Feedback is promised but never provided.

'Select Product Category' in the top bar can't be sorted manually. It automatically sorts A-Z. We have +120 Collection to Select from.

We run a large Food and Drink store ±3 500 products and our main line of business is Fresh Produce.

Due to A-Z listing, we can't list our highest rated collections at the top of the drop-down and lowest-selling collections at the bottom of the dropdown.

I requested for the Order form app Columns to be adjusted, received no feedback, this can't be done with the 'Customize Store Forefront' options.

Phambili Food and Drink
แอฟริกาใต้
4 เดือน ในการใช้แอป
5 ธันวาคม 2021

Very good application, looking forward to updating more styles,Customer service replies quickly,good!

PLHURT
โปแลนด์
4 วัน ในการใช้แอป
Wholesale Helper ตอบแล้ว 13 ธันวาคม 2021

Awesome to hear! New order form design just added too :)

27 ตุลาคม 2017

Seth and his team have been great in not only helping implement the form (which is a great addition to our store and have had customers rave about it), but also helping us provide customizations for a reasonable price, all with great, fast. and friendly service.

Highly recommend the product to anyone looking to boost customer satisfaction.

Popsocket Samples
สหรัฐอเมริกา
4 วัน ในการใช้แอป
17 มกราคม 2020

This is the second app we have used with these guys and once again the support couldn't have been better! Very quick to respond and sorted out a minor issue on my site in a few minutes. The app solves a number of problems we had with B2B ordering.

Bawbags
สหราชอาณาจักร
3 วัน ในการใช้แอป
แก้ไขเมื่อ 13 มีนาคม 2015

This will be the first 1 star review we have ever left for an application. We work great with many other organized applications on Shopify. We were approached by the programmers of this application in the beginning stages of their application, and tried to work with them on issues we were having with their software.

Since the very beginning they were slow to fix issues, and the application was not even working properly for the 2-3 months. Please keep in mind during the down time, we were still on their pay subscription. After updates were made, we would provide feedback on what features needed to be modified or added. Each time it we would receive some sort of attitude from the developer.

Technical support was extremely unprofessional and unpleasant to deal with. They definitely have the attitude you owe them every time you ask for support or changes. Eventually we decided to move on as it was just taking too long to get things done.

Before uninstalling the application we noticed many of the features we mentioned were now available and the application was working much better, but still has some bugs and aesthetic issues. But here is the best part. After most of the issues were fixed, their team made us feel we owe it to him to keep the application, that they programmed all the fixes for us. Are you serious? The fixes we mentioned would help your existing clients and future clients when using your product, not just us! I highly doubt they created this application for one single user.

In all, the application is actually better than than before, but I wish you luck with support.

zeroUV
สหรัฐอเมริกา
2 เดือน ในการใช้แอป