Reviews (103)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for B2B operations, praising its ability to streamline bulk ordering with customizable order forms and pricing grids. It enhances customer experience by simplifying wholesale orders and reorders, boosting satisfaction. The support team is noted for their responsiveness and effectiveness. Features like single-page order forms and advanced search functionality efficiently handle multiple product variants and pricing tiers, improving sales and business management.

September 14, 2016

WOW! I just set this up yesterday, told my customers and the 1st user said:

Super easy and I spent more because of it! I often would limit my order due to frustration looking for the items and going back and forth. This is a huge improvement!

And I set the thing up in no time. Nicely done folks!

Choicealpacaproducts Com
United States
About 17 hours using the app
Edited May 24, 2018

Recently installed this app and ran into a few problems. I contacted support, and they were able to fix everything within a day. They were extremely helpful and friendly. Wish more developers were like them. Rolling out this same app on 2 other sites I run. Great job guys! Thank you Tejas and Seth.

www.cosmeticosalpormayor.com

Cosmeticosalpormayor
United States
About 3 hours using the app
Edited October 21, 2019

The best wholesale order form!

Thanks to the great support Jawad provided us. He helps us with the modifications and answers a lot of questions for us.

Dower & Hall
United Kingdom
About 2 hours using the app
November 29, 2023

Easy to use. Quick support for a custom solution.

simply powerful skin care
Canada
About 1 month using the app
April 1, 2022

The team at Wholesale Helper are fantastic at providing quick and meaningful support. They have aided me plenty with the implementation of their apps and design requests for our Wholesale B2B business. I highly recommend their suite of apps for anyone looking to use Shopify for wholesale.

Paridon
Canada
8 days using the app
Wholesale Helper replied April 5, 2022

We are so happy to partner together and help grow your wholesale business :)

- Wholesale Helper Team

April 1, 2022

I used this app for bulk orders and it works like a charm! The support staff was very good and patient with accommodating my unique needs.

MALLOFMEMORIES.COM
United States
10 days using the app
Wholesale Helper replied April 5, 2022

Bulk orders are the best orders :)

- Wholesale Helper Team

December 5, 2021

Very good application, looking forward to updating more styles,Customer service replies quickly,good!

PLHURT
Poland
4 days using the app
Wholesale Helper replied December 13, 2021

Awesome to hear! New order form design just added too :)

November 9, 2021

We discussed some changes for 4 Weeks now. The different changes were made, but always in different versions of the Theme. We can't change any of the mistakes because we don't have access to the App's code. Response time to our Mails is horrifying 2 Days. Thats not professional work and we are forced to write such a review because we don't get any response at all.
The requested changes we had were on some issues with standard functionalities that are usual and necessary in the App. They should be implemented by the App support by default and not only mentioned by us. We didn't have any major changes but simple changes already take so long to be implemented. Our going live depends on this app and is delayed several times. Since there are no similar Apps were fully depending on the support and the implementation of the changes. Please contact us and fix open issues asap.

b2b weich-alpaca
Germany
2 months using the app
Wholesale Helper replied December 15, 2021

Sincere apologies on the inconveniences you ran into. Your feedback is really valuable to us.

We understand that a lot of businesses depend on us to respond and deliver in a timely fashion, as they have deadlines to meet to keep their businesses running efficiently. Rest assured though, that this is not a norm here. We were in the process of launching the latest version of our products to better meet the expectations of our valued customers such as yourself, being a small business, we had to leverage our support staff to get the project across the finish line. This may have led to delays in responses that you experienced. We had an understanding about the bugs and issues you'd been running into, but a more sustainable fix for that had been the early launch of the revamped version of our Order Form.

I believe, after a couple of days of inconvenience our support staff and technical teams did bring themselves up to speed on your concerns and have helped you mitigate all of them. If you are satisfied by our product and services thus far then please do update us of your latest feedback simply by updating the current Review. Please keep us posted on any further concerns you might have, rest assured that our staff is here to assist you further.

July 8, 2021

Great app. Has helped our business make ordering and re-ordering simple for our customers. The support team is super helpful & responsive at answering my query's and offering solutions.

Coloplast ANZ Order Portal
Australia
8 days using the app
June 21, 2021

I would definitely give 5 star to this app.
Our store is designed for B2B customers from different countries. That's why we need this app that could display different SKU to different clients. These functions just make everything much easier: 1) Enable the visibility of each SKU to client with a specific tag such as "USA Client". 2) Enable the visibility of collection to client with a specific tag such as "USA Client". 3) Set a minimum/max order quantity limit for your SKU
4) Bulk update by uploading CSV form This app couldn't display inventory in the order form, but you could pay additional $60 for this customized function. If I have to tell a weakness of this app, it would be the shopping cart. Even you set a min order qty restriction in the order form, you could still change the order qty in your shopping cart. Hope they could fix this bug in the future.

Novostella Wholesale
United States
13 days using the app
Wholesale Helper replied June 28, 2021

Our goal is to make the best ordering experience for your customers so glad you see the value too :)

We have the feature suggestion in our backlog as well so can keep you updated with it.

-Wholesale Helper Team

April 16, 2021

Great app, great integration and excellence service!! I had some questions but Mark replied very fast and helped me very good. Thanks Mark.

MKBShop.nl
Netherlands
1 day using the app
September 10, 2020

Its the perfect App to present your products to B2B customers! So lean and functional, I cant wish for more. Besides that, I am very content with the customer support. They responded very fast and changed everything I asked for. We even found a solution to show the price per kg. Overall a great experience. Thank you!

Green Canteen
Germany
17 days using the app
June 2, 2020

What A SHAME....
Manipulative payment methods for every single add on which is supposed to be on an app that provides wholesale reports , otherwise what's the use of a wholesale report when you can't apply discounts, they make you pay for the app, then charge you for everything needed, 12$ becomes 24 and then add another 19$ ( with limited options as well) so you have to pay even more for you to get the package, as if 19 $ is not enough...to more and more till you reach a budget of more than 60$ and even more. then comes lock manger , preorder blah blah blah....Very cheap and misleading way to gain customers. will def uninstall and look for a better app.

Neat®
United Kingdom
29 minutes using the app
April 21, 2020

This app is exactly what I needed! And with the flexibility and support of Jawad, things worked out for my site. If you're looking to make a quick and easy form for your customers, this App is worth checking out.

prime-to
Canada
16 days using the app
January 14, 2020

Support is slow and we often wait for 30minutes to even receive a response.
It appears support is subcontracted and the attitude of support staff show a lack of interest in resolving matters. (Jawad Arshad)

Feedback is promised but never provided.

'Select Product Category' in the top bar can't be sorted manually. It automatically sorts A-Z. We have +120 Collection to Select from.

We run a large Food and Drink store ±3 500 products and our main line of business is Fresh Produce.

Due to A-Z listing, we can't list our highest rated collections at the top of the drop-down and lowest-selling collections at the bottom of the dropdown.

I requested for the Order form app Columns to be adjusted, received no feedback, this can't be done with the 'Customize Store Forefront' options.

Phambili Food and Drink
South Africa
3 months using the app
October 25, 2019

Great APP! The team supporting the installation and configuration is very responsive and dedicated to making sure that everything runs smoothly. I'm using 3 of their 6 apps (wholesale pricing discount, wholesale order form, wholesale lock manager) and all are seamless and immensely useful.

Highly Recommend.

Good Flower Exchange
United States
5 days using the app
October 8, 2019

the app works very good and the support was fast to solve my problems, if you are looking for a reorder app this is the one...

mysilverluna
Romania
About 1 month using the app
October 2, 2019

Very helpful, has all the features we need to keep our store streamline and working well and the customer assistance is second to none.

LUSHER Leather Distributors
Canada
About 1 month using the app
September 30, 2019

This app is completely awesome, it makes Wholesale ordering a breeze for both our internal team and for our clients. We use this app along with Wholesale Pricing Discount and Wholesale Lock Manager from Wholesale Helper and highly recommend this set of apps to anyone who has Discount pricing needs. It truly is the best all around solution for adding a Wholesale Portal to your Shopify Store. Easy to use, Affordable, with Fantastic Tech Support. Jawad is always quick to respond and provide us with solutions, answers or customization options whenever we need it. Overall, very satisfied with this App!

CurarCBDOil
United States
2 months using the app
September 24, 2019

This is the perfect addition to the Wholesale Pricing Discount app and makes it super quick and easy for my customers and wholesalers to order and re-order, the support team are amazing and customised the apps perfectly for our site https://druids.garden

Druids Garden
South Africa
5 days using the app
August 29, 2019

This app is great! We have the 1-page order form available to all our customers, but its main goal was to make ordering easier for our wholesale partners. It integrates perfectly with the other apps that Seth Gold offers, and it is very easy to manipulate what is showing.

Incredible customer support as well! No constructive feedback to give at this time.

Great Basin Coffee Company
United States
12 months using the app
Edited May 8, 2019

We actually use this app on two separate stores. It makes finding product and adding it to cart MUCH faster for our customers. Everything we do is wholesale, so our customers know our products and don't want to spend the time to go hunting for them one by one, and this app does the job perfectly!

Also...Seth, Tejas and the team there at wholesale helper are super easy and professional to work with from the time you install any of their apps to months down the road when you have any customizations or issues. Regardless of what app you buy from them, they are great people to work with.

USS Auto Parts, LLC
United States
2 days using the app
March 19, 2019

Fantastic app to help our wholesale orders get through it MUCH faster and easier. Big orders would take several hours. Using this app cuts it down to minutes. Plus, Seth and the support team are awesome - and FAST!

Savage Barbell Apparel
United States
12 days using the app
March 14, 2019

Seth and his team are amazing, great support, Must use any and all of his products, top of the line. I will use him for life

Arise.Bio
United States
15 days using the app
August 20, 2018

These guys build terrific, problem-solving apps, but their customer service is even better. They really go the extra mile to do all the extras for you and your business. REALLY impressed. I use both their one page form app and also their wholesale pricing app. Happy I found them!

Mantelmountdealersite
United States
28 days using the app
June 12, 2018

Superb app with a great support team behind it. Massive help to customers looking to buy in bulk.

M4tec
United Kingdom
13 days using the app
May 23, 2018

very useful wholesale tool for shopify store.
the wholesale app and single page order form work perfect together.
the App's team respond fast as well.
they fix all my issues in 24 hours after receiving my email. very fast.
6 star review approved!!!
www.mjjc.com

Carcareboy Com
United States
About 1 month using the app
Edited May 16, 2018

Ideal for wholesale bulk ordering of multiple variants.
Very good support during install
Also had some customisation done, support and work was very good.
Thank you TEJAS for your efforts

Toptac International
Australia
Over 1 year using the app
February 14, 2018

Seth and Tejas were awesome to work with. We had numerous customization needs and they worked with us on all of our requests. They were great communicators and all correspondence was timely. They were able to answer our questions. All of the work we asked them to do was done quickly and for a reasonable fee. We’ve worked with several developers and found Seth and Tejas to be top notch.

Fresh Baby
United States
6 days using the app
January 11, 2018

The app is running better than what I thought, and I give credit to the work your people did. I will recommend your product to others in the future, and of course I will return when my app needs maintenance. Your customer service is the best.
Satisfied customer - Mike

Ufc Gym
United States
8 months using the app
November 14, 2017

Have given us good support thus far, with quick response to issues and questions which we had.
I wholeheartedly recommend.

Jade Herbs
Taiwan
3 months using the app
October 27, 2017

Seth and his team have been great in not only helping implement the form (which is a great addition to our store and have had customers rave about it), but also helping us provide customizations for a reasonable price, all with great, fast. and friendly service.

Highly recommend the product to anyone looking to boost customer satisfaction.

Popsocket Samples
United States
About 20 hours using the app
September 22, 2017

Seth and the Team were very very helpful. I would highly recommend this app both for it's functionality and the customer service is A++. I will continue and follow their Team for new Apps and integrations with my Store. Thanks!!

Infusionz
United States
About 1 month using the app
September 11, 2017

Love this product! Customer service is great too :)

One Happy Leaf
Australia
2 months using the app
August 1, 2017

Strongly would recommend! The customer support is brilliant, and I love how the app works. I asked for some changes for the app to be made so it was customized with my store, Seth was brilliant and made those changes so quickly. Thank you!

Fizzypeach
United Kingdom
19 days using the app
May 24, 2017

Excellent customer service with Seth and Mike.

Adam Matthews
United States
1 day using the app
April 26, 2017

The level of support they provided us was quite remarkable, happily accommodating a few updates we were looking for.

Bizzy Coffee
United States
17 days using the app
April 6, 2017

Customer support is absolutely awesome.

We needed custom changes and mike is currently handling it without a problem!

Optoco Online
Australia
7 days using the app
November 24, 2016

A great App, simple to install, our wholesale customers love the order form style. Support is fantastic, the Tech team helped me sort out what I thought was an issue with the App - when they discovered it was a problem with my own computer all along!! No issues with the App at all. Great service.
Alice

Thesource 3
Australia
4 months using the app
September 16, 2016

Fast, easy, simple to install, easy for the customers. Technical support has been great!

Ehchocolatier 2
United States
24 days using the app
May 23, 2016

Great app and awesome support. The guys helped me integrate it with both our sites and were easy and fast at communicating. Excellent work!

Liquidoaustralia
Australia
About 1 month using the app
Edited October 10, 2015

The single page order form is a "must have" for anyone that is offering wholesale. We are using it in conjunction with Supple Apps Wholesale, Membership and BOGO. Support worked quickly and proficiently to integrate the order form with the other apps which required some tweaking to make them all play well together. Over all I'm very pleased with the results. Now our wholesale customers can quickly order the products they need without having to shop like retail customers. A+ guys!

Ampedliquid
United States
11 days using the app
Edited October 7, 2015

This team was great to work with, we set this store up for our client and had to get an integration set with Supple Apps Wholesale app, and time was of the essence, and the team over here got us up and running in not time, and even helped us out when we changed our entire order form list. 5 star service all the way around, and great app.

Bubba Blade 2
United States
7 days using the app
April 20, 2015

App provides a solid solution to a problem we've been working with for some time. The support staff was incredibly helpful and well-versed! I would certainly recommend this app to all looking for a good solution to quick ordering or a B2B portal.

Mission Belt Wholesale
United States
About 1 month using the app
April 8, 2015

Works well right away. Easy to install and configure

Sticky Holsters
United States
About 1 month using the app
Edited February 27, 2015

It is easy to use, but it doesn't allow you to make any customisation, 100% worth what it cost

AMAL AMC
Libya
3 days using the app
February 25, 2015

This is the first app I have uploaded that actually worked immediately and was just there on my website ready to use!! I use my shopify store as a wholesale site and it was really annoying for customers to have to go back and forth between products pages to order. Now they can view all the products on one page and select items just like they were ticking off an order form. It looks good too! Seth has been very hands on in checking up on me and even added a small feature which I suggested would be helpful.. I have no hesitation in recommending this app it works beautifully and I think my customers are going to love it!

wssurfdogaustralia.com.au
Australia
3 days using the app
January 12, 2015

Simple, to the point and had great customer service and walk through. Perfect.

FuzziBunz
United States
About 1 hour using the app