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I am thrilled with the Single app, especially the customer support, which is important. The app is excellent, but as with every solution, some small things could be improved. But the Single-team are fast to reply. Not only fast, they fix things and help you out when it is needed. They listen to suggestions and actually do something about it.
The Single app has been working very well for me since the release of my video rental platform. I recommend them highly!
Great app, first and foremost. Helps with reporting, getting content directly to the fans, offering a subscription platform for bands without the need for Patreon (direct to consumer) and more. Really can't speak more highly about it.
Also, the team running the show (esp. Joe & Sam) are absolute legends and deserve raises for the hard work and overtime they put into my projects for bands such as Oceano, Of Virtue, Hatriot and more!
If you're looking for a well-designed interface, smart features and killer customer support for your Shopify-powered fan club, look no further! Looking forward to working on more projects with the Single team!
Single had all the resources I needed to launch my online video streaming platform and when I had issues with my theme's compatibility, they were always able to get back to me right away and fix the issue quickly. Even hopping on video calls to help me. All while I was still on the free tier!
Single app has been a great partner for Cactus Jack / Travis Scott for many years. Their seamless Shopify integration works great, and custom admin interface is super intuitive. We really value their ability to navigate the music reporting landscape, and their team is always available to help. Highly recommend for any musician or creator.
I Love Single.... Joe Pillatsch is the best. He assisted me with getting my music placed in my store... I wish I could send him a bonus. The support and patience is outstanding when you are working with clients that do not know their way around technical issues... I cannot thank you enough Joe.... I send you Love, Light, Peace and Happiness always on your journey....
The staff at Single were extremely helpful in making sure we had everything set up correctly for our recent album release. They went above and beyond, even when our request were last minute and complicated.
The app itself was extremely easy to setup and navigate, which made it effortless to ensure all of our sales were reported correctly.
We will definitely be using Single for future releases and initiatives.
Amazing customer service/support! I've now used Single on over 20 Shopify stores and have had nothing but good experiences while using their digital reporting, physical reporting and fan club features! 10/10!
Single has been able to help us grow the company in the original vision in which it was created. We are developing music as well as film production, and the ability to host, maximize, and control all our content through the Single application has been an incredible benefit to our company and the music studio. Being able to utilize the NFTs and tokengate features has sent our creativity through the roof with anticipation of future projects to come and how we can connect and create a unique experience for every project.
Single Music is outstanding and I am so thoroughly happy to be using them in our store. These guys know their stuff I cannot more strongly recommend them.