Single ‑ Video & Music , 83 条评论
优化
-
按评分
Single had all the resources I needed to launch my online video streaming platform and when I had issues with my theme's compatibility, they were always able to get back to me right away and fix the issue quickly. Even hopping on video calls to help me. All while I was still on the free tier!
I Love Single.... Joe Pillatsch is the best. He assisted me with getting my music placed in my store... I wish I could send him a bonus. The support and patience is outstanding when you are working with clients that do not know their way around technical issues... I cannot thank you enough Joe.... I send you Love, Light, Peace and Happiness always on your journey....
Single app has been a great partner for Cactus Jack / Travis Scott for many years. Their seamless Shopify integration works great, and custom admin interface is super intuitive. We really value their ability to navigate the music reporting landscape, and their team is always available to help. Highly recommend for any musician or creator.
Amazing customer service/support! I've now used Single on over 20 Shopify stores and have had nothing but good experiences while using their digital reporting, physical reporting and fan club features! 10/10!
easy to use for Physical reporting, super fast responses and great customer service all around!
No customer service, no response! The products did not even reach the fans who bought through this application, I don't recommend it! If you don't want to look bad in front of your fans, it's better not to install this app!
Hi, Beautiful Humans – Where did you contact us and not receive a response? We work super hard to ensure we always get back to customers and resolve their issues as quickly as possible.
I just checked – It seems our support team tried to reach out to you twice, but we didn't get a response. Did you receive those? If not, then perhaps we had the wrong email address? Our community manager also tried scheduling a meeting with you, but no one showed up to the call.
We have thousands of stores successfully using our products to deliver digital goods to their fans. If something didn’t work with your setup then we're more than happy to help you fix it.
We’re going to continue reaching out to you to try and resolve this issue, but please also feel free to contact us directly at help@single.xyz.
Definitely agree with the other comments on their team—easy and fun to work with. In addition, they continue to build out the app with more features and options to easily set up in Shopify. Excited what you guys add on next!
- BOH Ecomm Team
Tommy and his team have been extremely helpful and a key part of our team. They make reporting to Soundscan super easy and pain free!!
FINALLY! A Shopify app that replicates all the other digital DSPs. Now I can do pre-orders with Instant Grat tracks and sell singles from the album page. This app is great!
Before we found out about Single we were legitimately about to pay a developer thousands of dollars to create a Shopify that does automatic Soundscan reporting. We're really happy to have stumbled up Single though, their developers are some of the best in the business. Very quick response times + willing to listen to any customizations you suggest. Seriously one of the best shopify apps we've ever used!