Single ‑ Video & Music

It was awesome to work with Single Music for our annual Dear Jack Benefit charity concert. It was the first time we've ever livestreamed this event and it could not have gone any better. Single makes it clean and easy for fans to tune in and experience the show, and being able to host it directly from our website and offer exclusive event merchandise was a huge deal. It's a solid livestream platform and they know exactly what they are doing. Couldn't ask for a better experience.

Easily the best and most efficient way to submit to Soundscan. If you're running a record label or record store, or are a band looking to submit your sales for reporting, look no further!

Such a great app & easy to use! The best part is working with the Single team - quick responses and help available at all times for any download link trouble/questions for creating products and more.

- Ecomm Team for the Francesca Battistelli shop

I'm using this app to sell digital music, the support team has been awesome. Would highly recommend it to other artists it's a simple app. to use and if help is needed they are always available with quick responses.

At the intersection of perfection and delight lies Single Music, the, pun intended, single greatest app to happen to music since the Fender Twin. Their customer service team (shoutout Elijah, Tyler, and Tommy) is so unprecedentedly kind and patient you'd think they were kindergarten teachers and they've enabled such inordinate financial growth so we don't have to be kindergarten teachers. If you want to revolutionize your business go with Single.

Great app and great support from this team in Nashville. As more and more independent artists function outside of merch deals/companies running their own stores, Single will be a must-have app for forward-thinking artists! Looking forward to future features and functionality.

Wonderful customer support team!
All issues if any, were fixed in a timely manner, definitely would recommend to artists/store distributors!

Finally - how did we not hear about this earlier? Soundscan reporting is fantastic to have. Looking forward to this being built out into a more fully-featured app.

Edit, March 2020: It's been two years, and the app still feels like rough like an unpolished beta.

Issues:
• Pain point: Track upload and metadata entry are painful: unable to upload more than 3 concurrent tracks, locked out from adding metadata for tracks during upload, unable to add track titles while 3 files are uploading.
• Bug: Creating dozens of tracks (for larger albums) at once creates track number duplicates.
• Bug: Album art randomly disappears in the dashboard.
• Bug: Physical products not always found when trying to attach a digital release.

Wishlist:
• Bulk edit tools, cloning metadata between tracks to avoid extensive manual data entry that could be avoided
• DDEX ERN support for automatically creating releases via existing music aggregator distribution flow
• Allowing metadata to be edited after locking a release
• More control over how Shopify products/collections are created, tagged, managed.
• External product fulfillment, e.g., via codebanks
• Whitelabeling / custom branding.
• Custom mailservers. Email notifications/order redemption go to spam.
• Integration with other smart link platforms (linkfire, Smarturl, etc.)
• Data analytics/retargeting/marketing options
• More extensive metadata: P-line/C-line support, publishing fields per track (PRO info, Publisher/Administrator, multiple ISWC support)

Great start for a desperately needed app that makes it easy to sell downloads on Shopify. Really like that there's no monthly subscription charge but rather a small percentage off each sale. Much fairer. GUI is slick and well implemented with a few bugs still to iron out. Amazing real-time support too.

Main thing missing for me is the fact that the track list has no player facility. How are buyers supposed to decide what to buy if they can't listen to anything? There should be a choice of whether to play 30 seconds iTunes-style or whole track like Bandcamp. Hopefully this will be added soon. Also, better integration with Spotify physical product pages for CDs and Limited Editions etc would be nice.

Looking forward to the future.

App installs two products, one "track" and one "album". What they fail to mention is that in order to have a play button for a 30sec preview next to your product, you MUST have a visible COLLECTION for each album. SO unless your only wanting music collections, its a mess.