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Single App is easy to use and provides timely reporting to both the user (us) and reporting agencies. More importantly, their customer service is always very responsive and helpful!
OH MAN I LOVE THIS APP!!! They are SUPER DUPER helpful and quick with responding to your questions.
This app allows us to sell chart registered album downloads. Works smoothly and looks great on store plus allows customers to choose their preferred file type.
The Customer Service for this app is amazing! They are prompt and direct in answering questions and the app is user-friendly.
What a cool app for musicians! I'm glad I found out about this one. The chat support is great as well!
Finally - how did we not hear about this earlier? Soundscan reporting is fantastic to have. Looking forward to this being built out into a more fully-featured app.
Edit, March 2020: It's been two years, and the app still feels like rough like an unpolished beta.
Issues:
• Pain point: Track upload and metadata entry are painful: unable to upload more than 3 concurrent tracks, locked out from adding metadata for tracks during upload, unable to add track titles while 3 files are uploading.
• Bug: Creating dozens of tracks (for larger albums) at once creates track number duplicates.
• Bug: Album art randomly disappears in the dashboard.
• Bug: Physical products not always found when trying to attach a digital release.
Wishlist:
• Bulk edit tools, cloning metadata between tracks to avoid extensive manual data entry that could be avoided
• DDEX ERN support for automatically creating releases via existing music aggregator distribution flow
• Allowing metadata to be edited after locking a release
• More control over how Shopify products/collections are created, tagged, managed.
• External product fulfillment, e.g., via codebanks
• Whitelabeling / custom branding.
• Custom mailservers. Email notifications/order redemption go to spam.
• Integration with other smart link platforms (linkfire, Smarturl, etc.)
• Data analytics/retargeting/marketing options
• More extensive metadata: P-line/C-line support, publishing fields per track (PRO info, Publisher/Administrator, multiple ISWC support)
Appreciate the feedback and we're well aware of the pain points you've listed. Fortunately several of them are on our immediate roadmap and will be addressed over the next few weeks. We'll reach out directly to go over your bugs & requests.
This has been a really useful tool and when I had an issue on my end they provided excellent customer service to help me resolve the issue!
I'm able to combine an Album Download with a physical CD that I'm fulfilling in-house (instead of CD Baby, etc.). Combined with the ecommerce capabilities of Shopify, Single Music is freakin' awesome. I can:
+Create discounts.
+Send out free downloads for reviews/networking (well, I guess it costs me $.015, less than postage for a CD).
+ Integrate the product with a marketing campaigns/tools.
I already have an Art/T-shirt brand, so adding music alongside my other products is awesome.
Functionality seamless so far. Support is fast and thorough. Do it.
Wonderful customer support team!
All issues if any, were fixed in a timely manner, definitely would recommend to artists/store distributors!
Absolutely love the app and the people at Single Music. They have amazing customer service. They’ve helped me hit several Billboard charts!