Single ‑ Video & Music , 83 reviews
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easy to use for Physical reporting, super fast responses and great customer service all around!
Updating my review. I learned that I had an issue with my router which was blocking their key domains and appeared to be an outage. I appreciate Single's responsiveness over on their Discord and via email.
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Worked great and was easy to setup. However, the App is not loading now, and their Discord support group is unresponsive. Hope they get the issues resolved.
Thank you for your kind words about the app! So sorry we weren't able to connect over discord. The best place to get in touch with our support team is help@single.xyz. We'd love to touch base there and resolve any issues you may be having. Thanks!
Great to report all of our physical purchases- vinyl and cds. would def recommend! They are super helpful and the customer support is amazing. Very easy to use their dashboard!
This app is wonderful. It helped us scale our memberships and easily coordinate them with both our digital and physical products. And customer service was extraordinarily attentive (even on weekends). Highly recommend this app.
Single App is easy to use and provides timely reporting to both the user (us) and reporting agencies. More importantly, their customer service is always very responsive and helpful!
Definitely agree with the other comments on their team—easy and fun to work with. In addition, they continue to build out the app with more features and options to easily set up in Shopify. Excited what you guys add on next!
- BOH Ecomm Team
Tommy and his team have been extremely helpful and a key part of our team. They make reporting to Soundscan super easy and pain free!!
FINALLY! A Shopify app that replicates all the other digital DSPs. Now I can do pre-orders with Instant Grat tracks and sell singles from the album page. This app is great!
Before we found out about Single we were legitimately about to pay a developer thousands of dollars to create a Shopify that does automatic Soundscan reporting. We're really happy to have stumbled up Single though, their developers are some of the best in the business. Very quick response times + willing to listen to any customizations you suggest. Seriously one of the best shopify apps we've ever used!
Very good support ! They helped me to find the solution of a bug very quickly. Now, everything works ! Thanks !