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Excellent customer service, great app
recommend it
It's great to hear that you had a positive experience with our customer service and are enjoying using the app. We appreciate your recommendation!
I've been using the app for a few weeks now and I've got to say that I've been blown away by how easy it makes gathering accurate data look! I now have the confidence to spend freely on my ad platforms and it feels like that there's a company behind me who want me to succeed.
The ai features are a game changer too! ;)
That's awesome to hear! We're thrilled Sirge is making data gathering easier for you and boosting your confidence in ad spending. Our team is here to support you every step of the way.
overall good experience. the guy i talked to was a pleasure to talk with.
Glad to hear you had a good experience! It's awesome that you found our team enjoyable to chat with. If you ever need more assistance or just want to chat again, we're here for you!
Nolan was awesome, he guided me through the setup. I really like the link tracking feature in this app, and I am quite happy that the app is not complicated at all—super simple and easy to understand. I'm loving it so far!
Thank you for your awesome feedback! We're thrilled to hear you're enjoying the link tracking feature and finding the app simple and easy to understand. We're delighted to have you on board and look forward to continuing to support you on your journey with Sirge!
Fast and accurate support!! they hop in a call instantly and fix all your issue, tracking now are real and accurate and I can live in a peace of mind with sirge!!
Definitely I'll recommend to every one ⭐️⭐️⭐️⭐️⭐️
We're thrilled to hear you found our support fast and accurate. It's awesome knowing your tracking is spot-on now, giving you peace of mind. Thanks for the recommendation - we're here whenever you need us! 🚀
I strongly suggest using Sirge for attribution, given the outstanding customer service provided by Nolan. His assistance was truly remarkable, guiding me through the setup of UTM tracking for my ads and giving me a full walkthrough of the app. Since the iOS changes this is a must have!
We appreciate your recognition, especially in light of the recent iOS changes. We're here to support you every step of the way, so don't hesitate to reach out if you need anything else! 🌟
Took a little over a day for my data to start showing up. But once it did, I had much greater visibility into how my ads were performing and which ads were under performing. This gave me the ability to "dial-in" my ads for better return on my ad spend. Would highly recommend this app to anyone looking to get a handle on their ad spend or ad tracking
It's great to hear that Sirge is helping you optimize and scale your brand, can't wait to see you grow even more!
If i can put 0 stars i would. This is Absolutely the WORST app I have ever seen, and I am not talking about not tracking properly which it was completely off, I am talking about ERASING ALL THE ADS YOU HAVE PUT HARD EARNED MONEY IN AND ALL DATA GATHERED AND REPLACING THEM WITH BRAND NEW ONES. I was patient for a week with this mess for them to tell me they could not reverse it. On top of that they started publishing campaigns I did not plan on publishing and were on draft. An absolute mess, I don't even know how it's legal to mess up your ads and structure that much. BE CAREFUL with your data!!!
We're genuinely sorry to hear about the frustrating experience you had with our app. It's truly disheartening to learn about the loss of your ads and data – that's not at all the experience we want our users to have.
Rest assured, we've taken immediate action to address this issue and prevent it from happening to anyone else. We understand the frustration and inconvenience this has caused you. We also want to mention that we tried reaching out to you to make things right, but unfortunately, we didn't hear back from you.
If there's anything we can do to help or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is incredibly important to us, and we're here to support you however we can. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our app.
This app is THE BEST!!! I use it in all my stores and it really helps with my decision-making when it comes to optimizing my ads, all thanks to its accuracy! I plan to use this in future stores so that I can always make the best decisions when optimizing my ads! Also big thanks to Nolan for helping me with the data journey and guiding me through the UI.
We're thrilled to hear that you find our app helpful in optimizing ads and making better decisions in your store. It was great chatting with you, and we're excited to continue supporting you and your future stores.
Lovely team and platform and great to see some decent insights. Great customer service aswell
Thank you! We're thrilled you're enjoying our platform and finding value in our insights. Your positive feedback truly brightens our day. If you ever need anything, we're here to help!