Avis (43)
Affiner
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Par note
Thx a lot to Nolan and the whole Sirge team for helping me through the data journey. We will scale together for sure!
Thank you for your feedback! We're delighted to be part of your data journey and look forward to scaling together with you.
Well designed website, easy integration and very helpful customer service (helped me to check everything is OK before lauching ads). Thanks
It's always a pleasure to help out. We're here to assist you at every step and make sure you have a great time on the platform!
If i can put 0 stars i would. This is Absolutely the WORST app I have ever seen, and I am not talking about not tracking properly which it was completely off, I am talking about ERASING ALL THE ADS YOU HAVE PUT HARD EARNED MONEY IN AND ALL DATA GATHERED AND REPLACING THEM WITH BRAND NEW ONES. I was patient for a week with this mess for them to tell me they could not reverse it. On top of that they started publishing campaigns I did not plan on publishing and were on draft. An absolute mess, I don't even know how it's legal to mess up your ads and structure that much. BE CAREFUL with your data!!!
We're genuinely sorry to hear about the frustrating experience you had with our app. It's truly disheartening to learn about the loss of your ads and data – that's not at all the experience we want our users to have.
Rest assured, we've taken immediate action to address this issue and prevent it from happening to anyone else. We understand the frustration and inconvenience this has caused you. We also want to mention that we tried reaching out to you to make things right, but unfortunately, we didn't hear back from you.
If there's anything we can do to help or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is incredibly important to us, and we're here to support you however we can. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our app.