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Nolan was amazing in helping us get set up. Now finally we can see the correct data from all of our ads after setting up UTM tracking!
It's awesome to hear that we rocked it in helping you get set up. And yay for finally getting that correct data with UTM tracking! 🎉 Can't wait to see your ads soar with the right insights!
Excellent customer service, great app
recommend it
It's great to hear that you had a positive experience with our customer service and are enjoying using the app. We appreciate your recommendation!
Love this app as it is a great alternative to triple whale and other tracking platforms. Great customer service as well!
We're absolutely delighted to hear that you're loving our app as an alternative to other tracking platforms! Thank you for your kind words about our customer service - we strive to provide the best support possible.
I would highly recommend using Sirge for attribution as the customer service from Nolan was top notch. He helped me setup up UTM tracking to my ads and helped me connect my ads as I had issues with them.
Thank you very much for your recommendation! Your recommendation means a lot to us, and we're here to support you every step of the way.
Elite customer service (Nolan/Jake) helped me get set up after getting a touch stuck early on (my fault). Excited to work with the team moving forward.
Happy to help you get set up and start using Sirge! Getting past any early hurdles is all part of the journey, and we're excited to work with you moving forward.
Thx a lot to Nolan and the whole Sirge team for helping me through the data journey. We will scale together for sure!
Thank you for your feedback! We're delighted to be part of your data journey and look forward to scaling together with you.
Took a little over a day for my data to start showing up. But once it did, I had much greater visibility into how my ads were performing and which ads were under performing. This gave me the ability to "dial-in" my ads for better return on my ad spend. Would highly recommend this app to anyone looking to get a handle on their ad spend or ad tracking
It's great to hear that Sirge is helping you optimize and scale your brand, can't wait to see you grow even more!
This app is THE BEST!!! I use it in all my stores and it really helps with my decision-making when it comes to optimizing my ads, all thanks to its accuracy! I plan to use this in future stores so that I can always make the best decisions when optimizing my ads! Also big thanks to Nolan for helping me with the data journey and guiding me through the UI.
We're thrilled to hear that you find our app helpful in optimizing ads and making better decisions in your store. It was great chatting with you, and we're excited to continue supporting you and your future stores.
If i can put 0 stars i would. This is Absolutely the WORST app I have ever seen, and I am not talking about not tracking properly which it was completely off, I am talking about ERASING ALL THE ADS YOU HAVE PUT HARD EARNED MONEY IN AND ALL DATA GATHERED AND REPLACING THEM WITH BRAND NEW ONES. I was patient for a week with this mess for them to tell me they could not reverse it. On top of that they started publishing campaigns I did not plan on publishing and were on draft. An absolute mess, I don't even know how it's legal to mess up your ads and structure that much. BE CAREFUL with your data!!!
We're genuinely sorry to hear about the frustrating experience you had with our app. It's truly disheartening to learn about the loss of your ads and data – that's not at all the experience we want our users to have.
Rest assured, we've taken immediate action to address this issue and prevent it from happening to anyone else. We understand the frustration and inconvenience this has caused you. We also want to mention that we tried reaching out to you to make things right, but unfortunately, we didn't hear back from you.
If there's anything we can do to help or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is incredibly important to us, and we're here to support you however we can. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our app.
Well designed website, easy integration and very helpful customer service (helped me to check everything is OK before lauching ads). Thanks
It's always a pleasure to help out. We're here to assist you at every step and make sure you have a great time on the platform!