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If i can put 0 stars i would. This is Absolutely the WORST app I have ever seen, and I am not talking about not tracking properly which it was completely off, I am talking about ERASING ALL THE ADS YOU HAVE PUT HARD EARNED MONEY IN AND ALL DATA GATHERED AND REPLACING THEM WITH BRAND NEW ONES. I was patient for a week with this mess for them to tell me they could not reverse it. On top of that they started publishing campaigns I did not plan on publishing and were on draft. An absolute mess, I don't even know how it's legal to mess up your ads and structure that much. BE CAREFUL with your data!!!
We're genuinely sorry to hear about the frustrating experience you had with our app. It's truly disheartening to learn about the loss of your ads and data – that's not at all the experience we want our users to have.
Rest assured, we've taken immediate action to address this issue and prevent it from happening to anyone else. We understand the frustration and inconvenience this has caused you. We also want to mention that we tried reaching out to you to make things right, but unfortunately, we didn't hear back from you.
If there's anything we can do to help or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is incredibly important to us, and we're here to support you however we can. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our app.
Excited about using the app!
I've been using the app for a few weeks now and I've got to say that I've been blown away by how easy it makes gathering accurate data look! I now have the confidence to spend freely on my ad platforms and it feels like that there's a company behind me who want me to succeed.
The ai features are a game changer too! ;)
That's awesome to hear! We're thrilled Sirge is making data gathering easier for you and boosting your confidence in ad spending. Our team is here to support you every step of the way.
Great platform and super helpful team! Been looking for something like this all my life! Thanks, Sirge!
We're thrilled you're loving Sirge and finding our team helpful. Here's to making your business even more successful with us!
Nolan Donnelly was very helpful and professional. He gave me different things to do for my store. Sirge is the best app to track your ads
Feeling lost in a sea of sales data? Want to unlock actionable insights and optimize your Shopify store's performance? Sirge AI might be the missing piece you've been searching for. Here's why I've come to rely on it
Talked to Nolan, Super Instructive. Recommended!
An empty app all it does that will direct you to another so called ai's to get their affiliate share. I'm saying so called because they're not ai's because they're only provide pre-made templates
Thank you for your feedback. We understand your concerns about the app and its recommendations. Our AI takes time to provide more specific advice tailored to your business, especially regarding your ads and store.
We strive to help you scale your ads, and we know this process isn’t perfect for everyone. We appreciate your patience and would love for you to try our app again after we’ve made some updates.
Thank you again for your feedback. And we hope to serve you better in the future.
I spoke with Nolan and he gave me so much information that I didn't know I needed! He walked me through multiple platforms, how to set up my ad campaigns, and even checked the store I built. He gave amazingly detailed information that I needed to hear, but never knew to look for it. I didn't know what I'd get out of the call initially, but couldn't be happier I scheduled a call! Very excited to launch my ad campaigns using Sirge as a business tool.
Thank you for sharing your experience! We're thrilled Nolan could provide the guidance you needed. It's great to hear you're excited to launch your ad campaigns with Sirge. Best of luck with your business, and we're here if you need anything else!
I'm just getting started and I am so happy I found Sirge! Big thank you to Nolan for all his support!
That's wonderful to hear! Welcome aboard, and we're glad Nolan could provide you with the support you needed to get started. Here's to your success with Sirge!
Nolan was awesome, he guided me through the setup .Not just step he went beyond what we was suppose to help me with . He analyze the ads and shown me how I can save so much money .Guys anyone running ads on FB I would definitely recommend sirje as it saves so much money and time and plus guides u like mentor. I think it is the best app on shopify .
That's fantastic to hear about your experience with Nolan and Sirge! It's great that he went above and beyond to help you set up and optimize your ads. Saving money and time while getting mentor-like guidance is invaluable for any business. We're thrilled to be your choice on Shopify. Thanks for recommending us!
overall good experience. the guy i talked to was a pleasure to talk with.
Glad to hear you had a good experience! It's awesome that you found our team enjoyable to chat with. If you ever need more assistance or just want to chat again, we're here for you!
Excellent customer service, great app
recommend it
It's great to hear that you had a positive experience with our customer service and are enjoying using the app. We appreciate your recommendation!
This app is THE BEST!!! I use it in all my stores and it really helps with my decision-making when it comes to optimizing my ads, all thanks to its accuracy! I plan to use this in future stores so that I can always make the best decisions when optimizing my ads! Also big thanks to Nolan for helping me with the data journey and guiding me through the UI.
We're thrilled to hear that you find our app helpful in optimizing ads and making better decisions in your store. It was great chatting with you, and we're excited to continue supporting you and your future stores.
Took a little over a day for my data to start showing up. But once it did, I had much greater visibility into how my ads were performing and which ads were under performing. This gave me the ability to "dial-in" my ads for better return on my ad spend. Would highly recommend this app to anyone looking to get a handle on their ad spend or ad tracking
It's great to hear that Sirge is helping you optimize and scale your brand, can't wait to see you grow even more!