Sitejabber Customer Reviews

Sitejabber Customer Reviews

Free plan available
Rating (4.1)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

June 27, 2016

Languages

English

Works with

Facebook Pages, Twitter, Google, Zendesk

Jabio’s brand-boosting platform enables businesses to leverage reviews for supercharged growth.

Companies use Jabio’s comprehensive, tech-enabled suite of reputation management tools to source, monitor, and widely publish reviews. This results in expanded visibility, more buyers, and increased sales. Additionally, the high-traffic Sitejabber site hosts company listing pages where reviews are gathered and displayed, boosting SEO.

Companies use Jabio’s comprehensive, tech-enabled suite of reputation management tools to source, monitor, and widely publish reviews. This results in expanded visibility, more buyers, and increased sales. Additionally, the high-traffic Sitejabber site hosts company listing pages where reviews are gathered and displayed, boosting SEO. more
  • Maximize customer reviews with an integrated set of collection tools
  • Boost conversions & sales by automating the display of star ratings and reviews
  • Increase SEO & improve brand presence with a profile listing on Sitejabber
  • Promote brand awareness & build trust – easily share top reviews on social media
  • Use reply/resolution tools to improve poor impressions & nurture buyer relations

Pricing

Free plan

Free

  • Automated review requests
  • Bulk review request upload
  • Review page in search
  • Review display widgets
  • Review comments & messaging
  • Community Q&A

Pro plan

$49/month

or $470/year and save 20%

  • Free plan features, plus:
  • Branded review page in search
  • Customizable display widgets

Premium plan

$199/month

or $1,910/year and save 20%

Enterprise plan available. Please see our pricing page.

  • Basic plan features, plus:
  • Lead-optimized review page in search
  • Enhanced response tools
  • Dispute resolution

Free plan

Free

  • Automated review requests
  • Bulk review request upload
  • Review page in search
  • Review display widgets
  • Review comments & messaging
  • Community Q&A

Pro plan

$49/month

or $470/year and save 20%

  • Free plan features, plus:
  • Branded review page in search
  • Customizable display widgets

Premium plan

$199/month

or $1,910/year and save 20%

Enterprise plan available. Please see our pricing page.

  • Basic plan features, plus:
  • Lead-optimized review page in search
  • Enhanced response tools
  • Dispute resolution

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

19 reviews

Overall rating
4.1
Counts per rating level
  • 47% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 37% of ratings are 1 stars
July 27, 2023

We first saw Sitejabber at a conference and started talking about what they offer. We had been with Trustpilot previously, and while those services were good, the price was too high and we could not continue using them. Sitejabber seemed to offer similar services at a fraction of the cost, so we continued our conversations after the conference was over. We signed up with plans to implement several services including product reviews and instant feedback when customers place an order, and we still have plans to add more. We have tied in product web pages with reviews, imported reviews from previous platforms, and added the overall company reviews on a web page for both SEO and customers looking for validation of our company. We are rolling out automatic posting of our positive reviews on social media and generating graphics we can use on other marketing. Periodic check ins with our account rep help keep things on track, and when I have mentioned problems, technical support has come through for us, resolving the issues quickly and efficiently. All in all, Sitejabber has been just what we needed, and several years after signing up we are still going strong.

Emu Therapy
United States
Over 1 year using the app
March 21, 2024

Good service, very helpful teams. The review tools are simple and anyone on the team can jump on quickly. We spend less time moderating and resolving when we do get a low rating.

King Ice
United States
March 21, 2024

Sitejabber's Shopify app seamlessly integrates customer reviews onto my website, boosting trust and credibility. Easy customization and user-friendly interface. Highly recommended for Shopify merchants.

Mudify
United States
March 23, 2017

Great app. Easy to use, and does the job!
Our website: https://www.agmhomestore.com/

Agm Worldwide
United States
Over 2 years using the app
Sitejabber replied February 13, 2023

Hey there! Thanks for taking the time to leave us a review. We’re glad you found our app easy to use.

June 4, 2020

I downloaded this app to my store in hopes that new reviews will get me more business.

Unfortunately for me, there is a business by similar name who sells brushes. I have nothing to do with it. But since all these disgruntled women cannot be bothered to check that its a different business.

They leave me 1 star reviews, each of them disputed with sitejabber, I have publicly and privately responded to reviews with increasing exasperation, requested authentication and disputed reviews because they are truly meant for another business, written emails to site jabber, guess what, I haven't heard anything back in the last 3 weeks. 3 weeks of no response, to anything.

I would understand if it was 1 missed email or two.. 3 weeks of continuous requests and nothing.

I wouldn't have reached out if those were reviews written by my customers, for my products , my service, but they're not meant for me.. then what is withholding this company from helping their patron? Are they lazy? Or they simply do not care?

So if you are looking to not be helped, please download this app to your store.

Kaycee's Cosmetics
United States
About 2 years using the app
Sitejabber replied February 13, 2023

Yikes! We’re incredibly sorry you had such an experience, and can’t imagine how frustrating this situation must’ve been for you. Can you please reach out to us at sayhello@sitejabber.com? We’d love the opportunity to work with you to fix your situation.

About this app

Launched

June 27, 2016

Languages

English

Works with

Facebook Pages, Twitter, Google, Zendesk

Built by Sitejabber

About Sitejabber

4.1 average rating

8 years building apps for the Shopify App Store

1900 South Norfolk Street, Suite 350, San Mateo, CA, 94403, US

Support

Send a message

888-278-3699

business@sitejabber.com