評價 (353)

整體評分
4.7
各級評分數量
  • 90% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2021年2月7日

App support from the development team has been NON-EXISTENT. We've had issues for weeks now with product pages being crawled by Google that shouldn't be shown. Have followed instructions exactly as outlined and are still having issues. Reached out to support and they took 2 weeks just to answer. After repeated back-and-forth with support, we're still trying to get them access to our account to start troubleshooting. This shouldn't be so difficult? We're considering another solution at this point.

PictureKeeper.com
美國
使用應用程式 大約4年
2019年4月18日

App was great and didn't have any issues up until a little over a week ago when our stores sitemap page just 404s. Submitted a ticket to the developer and after a couple of days got a response saying they are checking on the issue. In the mean time my stores sitemap has been down for over a week now with no estimated resolution.

Rebel Raw
美國
使用應用程式 2年多
2018年9月29日

This program uses a link to yourself to find its goals, which will negatively impact your traffic. Avoid this program

Online Shop UK Elivera since 1988
英國
使用應用程式 大約1年
2022年12月4日

no response from customer service after several reminders. It's disappointing and I'm uninstalling the app

JEKIF
法國
使用應用程式 9個月
2023年2月17日

I did install the app, but I have a Google Search Console error when I try to update my sitemaps. I have been waiting for a answer, but this never Happened. They never answer me back :( Is sad since is looks to be a good app but the lack of communication it is a big issue

Dr. Fashion
美國
使用應用程式 9個月
Sitemapper 已回覆 2023年2月17日

Hello Wilson,

I sent you an email on Feb 12. There is the answer in that email "The sitemap page is for your customer to quickly find your products. To submit the sitemap to search engine, please use the link https://drfashionstore.com/sitemap.xml instead of https://drfashionstore.com/apps/sitemap. The xml format is requested by Google."

Please check your email drfashionco@gmail.com, and write me a good review if you are happy.

2021年4月15日

WE HAVE BEEN TRYING TO GET A RESPONSE FROM THE CUSTOMER SUPPORT FOR ONE WEEK.......very dissappointed

G·LEM
西班牙
使用應用程式 7個月
編輯時間:2020年3月16日

I am trying to get a hold of somebody to get some help with the app and I haven't got a single response. I'm hoping that this will get somebodies attention or I will have no choice but to find a different sitemap app.

Digital Armor & Accessories
美國
使用應用程式 2個月
2023年1月11日

Terrible customer support. I had issues with my sitemap so I sent several messages over a 3 day period. I sent these messages both by their app chat feature as well as to their support email address. I never received a reply from them. I had no choice but to remove their app. Very frustrating experience.

TurboBid
美國
使用應用程式 大約2個月
編輯時間:2018年1月12日

The GREAT people at Sitemapper customized my entire site for me at no charge. I gave them permission to access my Shopify site and they added a perfect sitemap page and put the link to the sitemap on every page, as I requested. I now can submit my sitemap to Google and start rolling in organic traffic. THANK YOU, Sitemapper!

UPDATE Jan 2018 - I was a Newbie when I wrote the above and was CONNED!

DON'T BE CONNED!!! ALL of these Sitebuilder Apps, including THIS ONE, just create a HTML PAGE that you can create very easily yourself. EVERY SHOPIFY STORE Automatically Publishes a SITEMAP at: your store.com/sitemap.xml Go into Shopify Help and there are three YouTube Videos on how to add your sitemap link to Google! To make your own html site just create a PAGE with links and add it as a menu item under Navigation. I guess you could use this trial and copy and paste the page that they create. JUST DON'T BE SCAMMED into thinking you need their services to be indexed on Google - you don't even need a HTML page, but creating your own PAGE on Shopify MIGHT increase your SEO just a tiny bit. Best of Luck, Newbies, but DON'T BE SCAMMED - Check Shopify Help First, before spending your money! To see how I created my own HTML Page, go to EphraimOrganics.com and scroll down to footer. Click on Sitemap - Explore Our Shop.

Ephraim Organics
美國
使用應用程式 大約2個月
2019年2月13日

I installed the app and was looking for a good service as most of the customer support are quick on answering queries.

These guys take weeks to respond back to queries & don't even solve it as you desire for it. Not at all recommending this plugin to anyone. Poor customer support.

AestheticNation
印度
使用應用程式 大約1個月