Sitemapper Sitemap Generator , 342 reviews

Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
February 17, 2023

I did install the app, but I have a Google Search Console error when I try to update my sitemaps. I have been waiting for a answer, but this never Happened. They never answer me back :( Is sad since is looks to be a good app but the lack of communication it is a big issue

Dr. Fashion
United States
Time spent using app: 6 days
Shopinet replied February 17, 2023

Hello Wilson,

I sent you an email on Feb 12. There is the answer in that email "The sitemap page is for your customer to quickly find your products. To submit the sitemap to search engine, please use the link instead of The xml format is requested by Google."

Please check your email, and write me a good review if you are happy.

January 11, 2023

Terrible customer support. I had issues with my sitemap so I sent several messages over a 3 day period. I sent these messages both by their app chat feature as well as to their support email address. I never received a reply from them. I had no choice but to remove their app. Very frustrating experience.

United States
Time spent using app: About 2 months
December 4, 2022

no response from customer service after several reminders. It's disappointing and I'm uninstalling the app

Time spent using app: 4 days
January 4, 2022

Asked support if I can make a sitemap with this app for my subdomain and nobody got back to me. Uninstalled.

Critical Pump
Time spent using app: 3 days
April 15, 2021


Time spent using app: 7 months
February 7, 2021

App support from the development team has been NON-EXISTENT. We've had issues for weeks now with product pages being crawled by Google that shouldn't be shown. Have followed instructions exactly as outlined and are still having issues. Reached out to support and they took 2 weeks just to answer. After repeated back-and-forth with support, we're still trying to get them access to our account to start troubleshooting. This shouldn't be so difficult? We're considering another solution at this point.
United States
Time spent using app: About 4 years
August 22, 2020

Just don't bother. Installation instructions are useless,video doesn't work....and these guys are in tech? Typical tech heads expecting everybody to understand what the hell they're gabbering on about then huff when it's gotta be explained. There's FREE apps that do this better. Use an old computer if you try to install this app because you'll wanna put your fist through the screen

The Back Alley Army Store
United Kingdom
Time spent using app: About 2 hours
August 3, 2020

They do nothing site maps are free from shopify to every store. even they not reply for this query ..

Silk kaftan
Time spent using app: 4 days
Edited March 16, 2020

I am trying to get a hold of somebody to get some help with the app and I haven't got a single response. I'm hoping that this will get somebodies attention or I will have no choice but to find a different sitemap app.

Digital Armor & Accessories
United States
Time spent using app: 3 months
January 6, 2020

Not work at all. I installed app, and installed the link to sitemap into the footer as they said. But when I click on this link I see the 404 page. And google couldn't found my sitemap too. Video how to add sitemap into google don't work. Support doesn't answer. Very bad.

Time spent using app: 15 days