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I tried to use the app. I didn't like it so I first UNSUBSCRIBED and then DELETED the app. But today I was charged for nothing. I want a refund because I unsubscribed in trial period and never used your app since then.
Hey!
Sorry to have let you down. However, please note that charges are always coming together with your Shopify bill, therefore you were charged for a purchase that you made prior to uninstalling the app. This is how Shopify's payment gateway works.
I have reached out to you personally with more details ;)
Regards,
Romas Juskevicius
CEO and founder at sixads
This is the dumbest app I've ever downloaded. Why would I want someone to come to my site to then leave it to go to another? This is what this app does! DO NOT DOWNLOAD IT!!!! It advertises other sites on YOUR site. Even your competition. And I assume it advertises yours on others' site. In order to actually get traffic on your site, you need to advertise OUTSIDE of websites, to get people TO websites! And even if the method behind this asinine app made sense, why would a customer want to bounce around different websites through weird looking pop ups? If I went to a skin care website, for skincare, why would i randomly want to click on a ad on the skin care's website for coffee? This is luck based and I believe it ruins the customer experience. This is a deterrent. My theory is this whole scheme is free because they want to collect data from your store. Beware, this app is dumb, useless and potentially not safe.
Hey!
First of all sorry to have let you down.
Well, that is exa tly how this app works. The same business model is used by bestbuy, walmart and target. As well as main news outlets such as bbc, cnn, fox and many many other.
Moreover, you may opt out from displaying ads by subscribing to any of the paid plans.
Regards,
Romas Juskevicius
CEO and Founder
SERIOUSLY DO NOT USE!!!!! I downloaded the app and it added ads for other companies to my website. They tell you that it comes with the free mode and you can turn it off. I turned it off and the ads are still on my website. I disconnected the app, uninstalled it from shopify, and deleted it from my computer. IT IS STILL PUTTING ADS ON MY WEBSITE. they are lying when they say "free ads, no catch". they put big ugly pop ups on your website and want you to pay to remove them even though that's not how they advertised the app. HUUUUGE SCAM! and now they are trying to tell me that the ads come from a different app that i don't even have smh
Hello!
I absolutely understand your frustration. However, the ads you see after uninstalling our app are coming from another copy cat app called Unite Traffic and not sixads as you can clearly see from print screens and source code of your store that we have sent you.
In any case my sincere apologies for not meeting your needs and I hope we will quickly resolve this misunderstanding.
Have a good one!
Regards,
Romas Juskevicius
CEO and founder at sixads
I paid and it doesn't let me to select any ad option. It always ask me to select a plan again and again. Waste of time and money.
Hey!
Sorry to have disappointed you. Unsuccessfully tried reaching you via email.
You have encountered a temporary technical glitch. We are very sorry about not meting your immediate needs. Yet we'd be more than happy to welcome you if you believe in second chances ;)
Best of luck in this shopping frenzy!
Regards,
Romas Juskevicius
CEO and Founder
I am currently (& have been for a few days) trying to get a refund. As I was looking through this app and deciding if I even wanted it - I was charged a reoccuring $179 fee. Not only did I not even finish filling out information on the app, but I never put card information. I had no idea it would pull my card info straight from shopify. I have been in contact with Shopify & Sixads. I have an open ticket trying to get a refund with no success. The money has been taken out of my account. I had the app installed for a total of 15 mins. I am now paying for something I do not and will not use. I NEED MY REFUND!!
Hey!
Apologies for not meeting your needs. You made a purchase and thus you were charged. Yet since you haven't been using the app we have fully refunded you ;)
Regards,
Romas Juskevicius
CEO and founder at sixads
I USED THIS ADD FOR ONE DAY AND BECAUSE I WAS USING ANOTHER APP FOR TRAFFIC AND I GOT 2K IMPRESSION IT CHARGED ME FOR 9.99 WHAT A SCAM MAN DO NOT DOWNLOAD THIS APP
Hey!
Sorry to have let you down.
I have just analysed your case and it seems that you have made a purchase of 2000 impressions for $9.99 on 9th of July. The purchase made by you using Shopify Payment Gateway. There is nothing scamy about it ;)
Perhaps you were suprised to see the charge almost after one month after you made it but again that is a feature, not a bug - our charges reflect on your Shopify bill - that is how Shopify Payments work.
In any case we'd be more than happy to help you assist you further.
Regards,
Romas Juskevicius
CEO and founder at sixads
An application that must not be used
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Hi!
Apologies for not meeting your needs. However, you have been using our app for only a few minutes, thus I would be very grateful if you could tell me what actually went wrong that it forced you to leave us a 1-star review?
Regards,
Romas Juskevicius
CEO and Founder
BEWARE! They will charge you money even if you unsubscribed.
I have cancelled and uninstalled this app straight away, but still has been charged $29.99 USD. VERY BAD PRACTICE !!! Vendor is asking me to remove a feedback in order to get my money back! Sorry, but the whole point of feedback system is to warn people about problems they might face. And I find it ridiculous asking me to remove my feedback, as it's there for a reason! I'm NOT going to remove my feedback! MORE THAN A MONTH ALREADY AND STILL CAN'T GET MY MONEY BACK FROM THIS COMPANY - STAY AWAY FROM THEM !!! UPDATE: It's 07/06/2021 and I still haven't received my refund yet, DON'T TRUST THIS COMPANY !!!
Hey!
Sorry to have let you down. However, please note that charges are always coming together with your Shopify bill, therefore you were charged for a purchase that you made prior to uninstalling the app. This is how Shopify's payment gateway works.
I have reached out to you personally with more details ;)
Regards,
Romas Juskevicius
CEO and founder at sixads
Ok ! This is a fake app !! With fake review!! You can pay and 0 Interaction and 0 Click!! Go out of this app ! ( for more somebody go talk you when you write a bad review )
No straight forward option to uninstall the app or remove it after first time adding it to your store.
Hello!
As any official app in Shopify's app store our app may be easily removed via your store's dashboard.