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Horrible horrible! I installed this "free app" and didn't like to use it. And uninstalled the same day. Today was charged $95 (!) for this "Free Traffic and Ads by sixads (Uninstalled)"
I strongly recommend you even not to install this. Just a scam.
Hi!
We are sincerely sorry to not meeting your needs. As per charge as most of Shopify apps we rely on Shopify charging you on our behalf and that is how it works: regardless if you used the app for a day or a month all the subscription charges you made come with the next Shopify bill.
However, we completely understand the situation and would be happy to refund you. Yet as you have uninstalled the app - the only way to do it is to ping Shopify's support - we will approve the refund for sure.
Have a good day!
Regards,
Romas Juskevicius
CEO and founder at sixads
DO NOT USE THIS APP if you are going to use their free plan. They are not only advertise other people products on the bottom of your website but as well as a pop-up would lead your potential customers to buy products from other instead of your products. This app is misleading for free user. It is totally disappointed!
Hey!
That is exactly how the app works in a free mode and you are always able to turn on or off all the ad formats in settings section of the app.
Regards,
Romas Juskevicius
CEO and Founder
Very unprofessional. I signed up and deactivated the app/payments on the same day within 30 minutes and now see that I was charged today for the month plan. I want a refund immediately and taken off the billing list. Will update review rating once this has been done.
No es gratis, tiene precios muy altos ..............................................................
I have not started to use the deduction, please refund!!!! I have not started to use the deduction, please refund!!!! When can I get a refund?
When can I get a refund?
When can I get a refund?
When can I get a refund?
Hi,
As we discussed in private message: in order to issue a refund we need you to reinstall the app at least temporarily. There are no technical means to refund when you have uninstalled us.