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Campaigns were launched with the wrong audiences and goals. I couldn't fix it. It's easier to run a campaign through a Facebook business account and not pay extra
This app is useless and a waste of money. I reached out to customer care because Im seeing no traffic and its been over a week. I will be removing this app immediately
Hello!
Sorry to have let you down!
We do our best to reply to our customers requests within 12 hours at most thus there must be some technical glitch if we did not get back to you for over 7 days. My sincere apologies once again. We will get back to you asap and solve all the issues you have.
Regards,
Romas Juskevicius
While this app looked like a great idea to start, the free version barely produced 8 to 14 impressions a day and only 1 actual click after a week.
I had uploaded over 90 of my best sellers to the app and tried the paid version. Again, low impressions and only around a 1% click-rate, costing me 46 cents per click, very expensive and a poor ROI.
I liked the concept, but it did not produce for me.
www.TheVintageTeacup.us
l just stated and not sure how this app will go...
Very Poor.
They have 3 plans: Essentials at 30$ which provide Automated campaign creation, Facebook remarketing campaigns and Personalized ad visuals & texts. Pro plan at 45$ Which provides Everything in ESSENTIAL, plus
Facebook reach + remarketing campaigns Powerful video ads and Support via email.
THEY ARE NOT RUNING ANY VIDEOS (WHICH ARE VERY CRUCIAL IN AD SUCCESS SO YOU PAY 45$ FOR A LIE.
There's email: "Hey!
My apologies for the delay in reply.
As of now video ads - is still a private beta feature - we cannot yet launch them via our system. The only way you could use video ads is to try launching them on your own.
I sincerely apologize for this inconvenience.
Do let me know if you need any assistance".
Facebook and Instagram ads are a powerful way to advertise your business, but there’s more to it than just throwing up an ad and waiting to see what happens. If you don’t know what you’re doing, you could waste thousands of dollars on ads that don’t convert into sales or get banned from using Facebook or Instagram because you violated their terms of service. Before you start your Facebook or Instagram ads campaign, it’s important to consider these three things: the good, the bad, and the ugly about Facebook and Instagram ads. Let’s dive in!
First, they will get your money for subscription caz i thought this app might be worth it, Whoever read this review, please save your money and run the ads by your seld, this app does not work, customer support is insanely slow and with no result ( like after long time will reply to you and tell you, team, is investigating this matter ). Again 29 dollars have been paid and gone for caz i was stupid enough to download your app....
Romas helped me a great amount. I was unsure of the team after reading the reviews however I am blown away by the help and cannot wait to continue to scale with them!
Hey!
Thanks a lot for kind words! Yes, our recent reviews are mixed. We made some radical changes on our product recently. "The only man who makes no mistakes is the man who never does anything". We changed a lot, and a few mistakes happened along the way.
We are happy to have you as our customer and welcome others to join!
Regards,
Romas Juskevicius
Founder of sixads
I have sent an urgent message with charges about my ads telling them I want them to stop and I am not able to stop them on their platform I took a screen shot after refreshing it to see if I could turn off Ad for Reaching Prospective Customers but it did not work and so I sent this immediately. The cost was $15... and now it is $26.13 and I refuse to pay tat extra amount. No one has responded as of yet from 5 hours ago. I always have to wait almost 24-48hrs for a response and it is usually very vague.
Hello!
Sorry to have let you down. However, I see that all of your campaigns successfully paused. But please bear in mind that Facebook works in a way that even though the campaigns are actually paused, data keeps on coming with a delay i.e. the data you see know might look differently in a few hours.
Regards,
Romas Juskevicius
CEO and founder
If you know zero about social media ads it may look reasonable, but normally it's waste of money. They do not optimize post, story etc sizes and using horrible ad content. You can create same quality ads in 5 mins, they don't deserve its price. I used 2 days and charged by them over $40, stay away...
Hey!
Thanks for your feedback. However it isin't really accurate. Our campaigns are optimized for conversions and creatives come directly from your product catalogs. And yes indeed we do not do post boosting as simply this isn't effective format.
Regards,
Romas Juskevicius
CEO and founder
Awesome team and developers, they went above and beyond to ensure my problems are resolved and I'm now a happy customer.
I have had a great experience with SixAds. Since starting work with them a month ago, traffic and sales in my shop have improved significantly. More importantly, however, my conversion rate has gone up a lot! I am also seeing more engagement on my social media platforms. SixAds is always available for answering questions and I really appreciate the great customer service. Looking forward to continued growth of my shop with their help!
Hey!
Thanks a lot for kind words! We are very happy to be growing together with you.
Best of luck!
Romas Juskevicius
CEO and founder of Sixads
I used this app but unfortunately, it's not what it promises my 12 years old Facebook Account was disabled as soon as I installed and created the campaign. support is not replying I contacted Facebook and they confirmed that using https://sixads.net/ for creating ads violated their term of use and policy violation. Ad Account Disabled for Policy Violation.. stay away from this I am also reporting this to Shopify.
Hi, sorry to hear your account got restricted. However, it is important to note, that our app does not have any impact on Facebook's decisions to block accounts, what mainly matters here is your store quality and credibility.
In your particular case I can see multiple issues with your store that could have led to Facebook to block your ad account: 1. It's a dropshipping store 2. aggregated product reviews that 3. you are promoting non existing discounts with count down timers 4. no company address or phone number 5. broken links
Thus my friendly suggestion is to fix these and other issues as regardless what app you are going to use your account will certainly get restricted both on Facebook as well as Google.
Regards,
Romas Juskevicius
CEO and founder of Sixads
Hi I installed and uninstalled ur app and was charged $34 even though it was not used kindly refund this money and stop any further charge to this account. I did not find ur app helpful at all
Hey!
Sorry to haven't met your needs. The refund was immediately issued.
At the same time I would like to point out that you voluntarily chose to subscribe to our paid plan and decided not to use the app.
All the best!
Romas
CEO and founder at sixads
I used the app to help me run my ad campaign and they got it done swiftly once I try it out and get some feedback ill come back and update this on performance levels.
they reached out and promised to set up my ads for free but it did not help me at al;ll in the end. a little dissapointed.
Worst customer support ever, they emailed me with an offer of 45% off on all plans so I added this app to my store but the discount was not applied, I emailed them asking for the discount and they answered me that discount only applies to yearly plans (nothing was mentioned in their email about yearly plans). I tried creating 2 campaigns using the app but without any results so don't expect a lot from this app you can create campaigns yourself better than what they provide.
Hello!
My sincere apologies for underdelivering on our promise. We work hard to meet the needs of every client yet sometimes in rare occasions things don't work in a way they should.
Regards,
Romas Juskevicius
CEO and founder at sixads
Hello, I was looking forward on using this app, as it promised easy to use interface. However I'm not able to log in and the customer service isn't responding on my issue since 5 days. If you (Stuff) read your reviews more often, then please reply to me with a solution. I already paid for the service but can't use it. Thank you (will change rating once I can use the app)
Please Don't make fool people. I think these people are a cheater I have to subscribe his plan 34.99$ these are tag-powerful video ads campaign but after subscribing no options show video ads.
Hello!
First of all my apologies for not meeting your needs. Yet it seems we have some misunderstanding here ;) Our business is about helping out merchants like you, not cheating. Video ad generator is a new feature at sixads and it is free (at least for now) it is not necessary for you to subscribe to our paid plans to try it out.
Hope this helps and we'll quickly resolve this issue.
Regards,
Romas Juskevicius
CEO and founder at sixads
This is a great app. I really enjoy that my store products can be displayed onto other sellers storefront's, and vice versa. I am happy that I decided to search for an app that can help with improving and maximizing my advertisement options.
love this App very interesting i just wana use it makes me feel good confidence on my business i will defiantly recommend to my all friends
My biggest nightmare was creating Facebook ads, this app makes it so easy for me to create adds, I love it. Now I just have to seat back and wait for the results.
I installed the app and in few minutes I uninstalled it, and after few days I was charged with the app fee, please refund
que absurdo, me cobraram 179.88$ dolares, que absurdo. fiz o cancelamento, nao usei o aplicativo, desinstalei e gostaria de saber a maneira na qual eu consigo meu reembolso.
muito obrigado.
Hey!
You were charged since you made a purchase. As in any retail store - you may ask for a refund in case you didn't use the service and it will always be issued ;)
Best Regards,
Romas Juskevicius
CEO and founder at sixads
great interactive app. I use this for shopify and it really work as it explained . i would suggest all the shopify integrated user to take this step for ads of your product to shopify and its service which is user friendly ... 5 stars
So I tried to cancel I don't want this app I only installed it to get more info since when I asked on the FB post I was told to install the app to get more info well now I see a reoccurring charge for next month even after I uninstalled it so I reinstalled to see if there was an option to cancel with in the app I didn't see one I tried to reach out to support an NOTHING Back I want this off my monthly Billing I DO NOT WANT THIS APP!!!!
Very unprofessional. I signed up and deactivated the app/payments on the same day within 30 minutes and now see that I was charged today for the month plan. I want a refund immediately and taken off the billing list. Will update review rating once this has been done.
just started using the app so its too early to tell but i have high hopes it will help my business succeed
My ads are not published yet! Nobody has an answer as to why? How long does it take to review ads. Customer support is unable to resolve this issue!
I have not started to use the deduction, please refund!!!! I have not started to use the deduction, please refund!!!! When can I get a refund?
When can I get a refund?
When can I get a refund?
When can I get a refund?
Hi,
As we discussed in private message: in order to issue a refund we need you to reinstall the app at least temporarily. There are no technical means to refund when you have uninstalled us.
I thought that they get money and advertise our product on the other platforms but they just help us to advertise our products on our own (Google, Facebook and etc) account. "That's why to be careful."
I accidentally added it to my account and spent the money. Immediately I sent a mail to Shopify to get my money back. They talked to Sixads product owners about that and 2 days later I got my money back.
I don't know the product. I didn't use it. I give them 5 stars because of their warm attitude. At least they are an honest producer. Thanks again
Regards
I literally used for 10 minutes and deleted. In all honesty, I found this application pretty useless. I just checked and I was still charged 30 dollars. I want my money back. update: got refunded and am now satisfied
Hey!
You have been charged for a purchase you made.yet since you did not use the app we are absolutelly ok to refund you.
Regards,
Romas Juskevicius
Signed up for the Premium Plan last week, and started my campaign on Facebook, Instagram, and Google. Only the Google one went past the Review stage but nothing working, FB and IG were in perpetual "In Review" status and when I checked my FB Ads Manager, there is nothing in there from Sixads. I want to be refunded for the amount I paid for. If you are in the United States, it may take them a while to respond. But they allowed me to file for a refund. So at least you know they are there to help you out.
I tried to use the app. I didn't like it so I first UNSUBSCRIBED and then DELETED the app. But today I was charged for nothing. I want a refund because I unsubscribed in trial period and never used your app since then.
Hey!
Sorry to have let you down. However, please note that charges are always coming together with your Shopify bill, therefore you were charged for a purchase that you made prior to uninstalling the app. This is how Shopify's payment gateway works.
I have reached out to you personally with more details ;)
Regards,
Romas Juskevicius
CEO and founder at sixads
HOW DO YOU CANCEL THIS? HOW DO YOU REMOVE YOUR CARD FROM BEING CHARGED I NO LONGER WANT THIS. THIS APP IS TRASH
Hello!
Thanks for your feedback. However, please note you have been refunded already a week ago and we have never ever asked any of the merchants to provide us your credit card details. We use Shopify Payment Gateway to collect charges for our services.
Regards,
Romas Juskevicius
CEO and founder at sixads
I am currently (& have been for a few days) trying to get a refund. As I was looking through this app and deciding if I even wanted it - I was charged a reoccuring $179 fee. Not only did I not even finish filling out information on the app, but I never put card information. I had no idea it would pull my card info straight from shopify. I have been in contact with Shopify & Sixads. I have an open ticket trying to get a refund with no success. The money has been taken out of my account. I had the app installed for a total of 15 mins. I am now paying for something I do not and will not use. I NEED MY REFUND!!
Hey!
Apologies for not meeting your needs. You made a purchase and thus you were charged. Yet since you haven't been using the app we have fully refunded you ;)
Regards,
Romas Juskevicius
CEO and founder at sixads
Waste of money. The app requires payment for settings that are free on Facebook, Google and Instagram. There is no benefit to this application. It is not worth buying any package.
It did nothing at all. Just kept saying waiting for google ads to approve by tomorrow and its been 2 weeks so I uninstalled a waste of my time, I have same issue. Fix it or refund it
It did nothing at all. Just kept saying waiting for google ads to approve by tomorrow and its been 2 weeks so i unistalled a waste of my time
Hey!
My apologies for not meeting your needs. Sometimes we do not receive a response back from google for a very long time, which most probably was the case here.
We will quickly investigate the case here and get back to you personally.
Apologies once again.
Regards,
Romas Juskevicius
CEO and Founder at Sixads
So bad I don't recommend at all Trust me I've wasted a lot of money on I hope shopify remove it immediately. I hope shopify remove it immediately
No es gratis, tiene precios muy altos ..............................................................
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I just wasted my money on this app!!! never use it again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hey!
Sorry to have let you dow. At the same time, I would appreciate if you could share what exactly went wrong so we could immediately fix it.
Regards,
Romas Juskevicius
CEO and Founder at sixads
Pretty easy and simple setup... It’s perfect. User friendly and easy to navigate through the Menu’s.
i have just downloaded this app it was so easy to setup, i am using the free version to test it out for now. the analytical dashboard looks really great
I started using this application to boost my sales and I can see that it is very useful, and knowing that I only use the free version, until I take the second version
I'm beginning to educate myself to dropshipping business I hope to succeed before I upgrade higher t
Easy to use app. Looking forward to see how it helps to increase traffic to my store. Once it works as expected I will be putting in another review.
Very good, Very good,Very good,Very good,Very good,Very good,Very good,Very good,Very good,Very good,Very good,Very good,
i used this app to help boost sales and it has been great so far. very nice app and very easy to use
can't give a review for now . i just get started . soon i will give a review about this app. but, i think this is pretty good. hope it will work
I Love this app! Everyone download it for free traffic and ads to your website. You will not regret it