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Customer service is slow, over a week for a response. I am in Australia with no results so far, may only be beneficial for stores selling in the USA.
Hello,
My sincere apologies for letting you down. Clearly it seems we had some unforgivable issues in both delivering value to you as well answering your questions quickly on customer support.
I will get back to you personally via email in order to assist you in solving remaining issues immediately.
Regards,
Romas Juskevicius
CEO and Founder at sixads
Just installed. Really hoping the app actually helps.
Downloaded the app, set everything up. No ads would run. I emailed customer support for assistance and they told me that everything was set correctly and that they would not assist me further. A total waste of time and money.
Please Don't make fool people. I think these people are a cheater I have to subscribe his plan 34.99$ these are tag-powerful video ads campaign but after subscribing no options show video ads.
Hello!
First of all my apologies for not meeting your needs. Yet it seems we have some misunderstanding here ;) Our business is about helping out merchants like you, not cheating. Video ad generator is a new feature at sixads and it is free (at least for now) it is not necessary for you to subscribe to our paid plans to try it out.
Hope this helps and we'll quickly resolve this issue.
Regards,
Romas Juskevicius
CEO and founder at sixads
I would give less of a rating than 1 star tbh. Terrible free ads even worse boosted ads, and in regard to social media ads, you could easily run them yourself with better customer targeting than the app provides. false claims on daily budgets i ended up paying triple what I agreed to in the app.
And to top it all off #terriblecustomerservice, i would most certainly not recommend. Ok I would very much like to retract my statement on Terrible customer service, they did finally resolve my issues and refunded me the full month subscription amount. I'm tempted to give the app another chance!
Hey!
My apologies for not meeting your needs. We have recently redesigned functionality of our app and as it happens with major changes sometimes we get an error or two. However, we are working hard to fix them all.
Thus thanks for your harsh but sincere review. I will make sure to investigate this case and get back to you personaly.
Apologies once again.
Regards,
Romas Juskevicius
CEO and founder at sixads
I currently have the Premium subscription and it literally doesn't work. Barely getting any clicks. Wouldn't recommend at all.
Hey!
You have only used sixads for less than a day - give us a bit more time for the system to kick in ;)
Have a good one!
Romas
CEO and founder at sixads
nul nul nul avec des pannes est des heures a parlez avec eux pour reglée les problème qui se règle pas donc super nul
Hey!
Sorry to have let you down! It is very sad for us to get this review :(
We put daily extra effort to support you and provided all the answers to many questions you had. Moreover, we gave you 10k boosted impressions for free when your credit card payment failed. And with our app you had very good CTRs both on your boosted as well as fb campaigns.
Regards,
Romas Juskevicius
CEO and Founder at sixads
I used this app but not performing well, many stores jumped into my home page but my statistics shows no change in traffic to my store. I thing this is trick from this company sixads to put free ads to your store. stop immediately to use it.
Hey!
Sorry to have let you down.
The tricks are simple here: your ads are displayed as much as you display others. That is how this ad exchange works. And if you wish not to display partner ads in your store you are welcome to try our paid option.
Let me know if there is anythig we can help you.
Regards,
Romas Juskevicius
CEO and Founder at sixads
So I tried to cancel I don't want this app I only installed it to get more info since when I asked on the FB post I was told to install the app to get more info well now I see a reoccurring charge for next month even after I uninstalled it so I reinstalled to see if there was an option to cancel with in the app I didn't see one I tried to reach out to support an NOTHING Back I want this off my monthly Billing I DO NOT WANT THIS APP!!!!
I asked for support and I didn't get it. I asked for it a few days ago and nobody answer. I don,t have any info