Google, Facebook & Insta Ads , 3,461 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and customizable ad platform. Many report increased traffic and sales, with some considering upgrading to paid plans. The app's analytics feature for tracking ad performance and its unique traffic-sharing feature are also valued. Customer service is frequently praised for its prompt and helpful responses.
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Google ads didnt work ... claiming a tech error (bug)
Terrible, useless and delayed support ...
wasted loads of cash on learning phase ads
Just installed, will update when necessary.
Here's what I can say after having this app on my store for ~72 hours, speaking with their customer service, and getting absolutely nowhere: RUN. DO NOT DOWNLOAD THIS APP ON YOUR STORE.
Sixads has used my store to spam vistors to my site for three days now, running nearly 200 ads. With the advertised 1:1 ratio, one would expect I would have approximately the same number of impressions on MY ads through the app (aka my ads would show an equal # of times in other stores). WRONG. My ads have been shown a total of 5 times in 3 days.
24 hours in I thought this must be an error, so I contacted customer service. At that point, my ads had only been shown once. They confirmed with me I had 125 credits at that time and would look into it. The response I eventually got was "it seems like it will likely improve over time, if you BUY then maybe your ads will show more"– Excuse me? They wanted me to BUY ads when they couldn't even deliver the ones I was owed in the exchange at a rate higher than 0.8% per day. A 125:1 ratio was NOT what was advertised.
Frankly, I can't even communicate my level of disappointment with this app. I had so much hope for it given the high reviews but I feel like I have been completely taken advantage of. My biggest piece of advice: Maintain your store's integrity, avoid this app at all costs.
Hey!
Let me apologise for our poor performance both on value side as well as on customer service.
I will get back to you personally via email to help you resolve the issue immediately.
Regards,
Romas Juskevicius
CEO and Founder
I have sent an urgent message with charges about my ads telling them I want them to stop and I am not able to stop them on their platform I took a screen shot after refreshing it to see if I could turn off Ad for Reaching Prospective Customers but it did not work and so I sent this immediately. The cost was $15... and now it is $26.13 and I refuse to pay tat extra amount. No one has responded as of yet from 5 hours ago. I always have to wait almost 24-48hrs for a response and it is usually very vague.
Hello!
Sorry to have let you down. However, I see that all of your campaigns successfully paused. But please bear in mind that Facebook works in a way that even though the campaigns are actually paused, data keeps on coming with a delay i.e. the data you see know might look differently in a few hours.
Regards,
Romas Juskevicius
CEO and founder
DO NOT GET IT. THIS IS A SCAM! I PAID $60 FOR THE WHOLE YEAR PLAN AND GOT NO TRAFFIC FROM IT AT ALL! I CONTACTED CUSTOMER SERVICE WITH NO HELP. I'VE TRIED OTHER FREE APPS THAT WORKED WAY BETTER BUT THIS ONE HAD SO MANY REVIEWS AND I THOUGHT IT REALLY WORKED! IT DOES NOT WORK.
Hey!
Did you check the stats in our app's dashboard? You are actually getting traffic. Moreover, our support team has answered your questions and made some suggestions on how to improve your numbers even more.
In case any additional help is needed - do not hesitate to contact me directly.
Regards,
Romas Juskevicius
CEO and Founder at sixads
romas@sixads.net
Update: I only got two sales through this app in the past two months. Not sure what kind of traffic they are bringing in. Today I got notified that one of the sales was flagged as fraudulent. So I lost a sale and have to pay a chargeback fee. I'm fairly certain i'll get the same news for the second sale.
Can't tell if this is driving traffic or not. I have the paid subscription but nothing. I'll give it a few more months and see.
No customer service? I got 2 clicks since November 3 months and 2 clicks are kidding me? Personally I would like a refund.
Hey!
Please accept my sincere apologies for poor performance. Clearly something went wrong.
As I wrote in my personal message - we are working on a prompt resolution of the problem for you.
Regards,
Romas Juskevicius
CEO and Founder at sixads
No. sales. no. higher. rating. I came here for sales. This app is much more useless than I thought. The reason why this app has a 4.8 rating is probably because of ratings that are fake.
Hey!
Sorry to have let you down!
And even though we try hard - not every store gets sales from our network unfortunately :( Moreover, you sell life improvement courses - not physical products and so far we are not very good at anything else but physical goods.
Ratings, however, are not fake - you are the proof for that ;) Shopify is very serious about that and faking reviews would mean immediate take down of the app from the app store.
Have a great day!
Regards,
Romas | CEO @ sixads
For a few days now I have tried and it does not let me in every time I try and load I get a white page saying bad gateway.. I have tried different devices same thing .. what's going on with that..?
I got absolutely no sales from this app even though I display ads on my siteI don't know why this apps has such a high rating