Overall rating
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 8% of ratings are 1 stars
February 14, 2023

Hi i have a bad image in the size chart for the product and when i try to change it, an error appears, where can i contact support? thanks

Los Pimas
Time spent using app: 11 months
Vital Apps replied February 14, 2023

Firstly, thanks for using our app and I'm sorry for the issue you got. We will help you to address it

I have checked from the app, I can change the image successfully, so we need to check the issue directly on your website

From the left sidebar inside the app, you can see the "Help" text, click on that, it will open a popup to contact us: https://i.imgur.com/GTrwu3m.png

By the way, our support team will contact you via email to support this issue.

Please check your inbox regularly to check our message

December 19, 2022

App is pretty solid. Friendly and quick support, though it took a bit of repeating for the issues we had to be resolved.

Lammles Dev
Time spent using app: About 1 month
Vital Apps replied December 19, 2022

Thank you for your great feedback. We appreciate you in turn! Please let us know if there's anything we can do to make things even better.

May 12, 2022

free and grat app good support tooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Time spent using app: 5 months
Vital Apps replied May 13, 2022

Thanks for your review. We wish you a successful business.
Have a great day

April 12, 2022

I'm trying to download the app and keep getting 500 internal server errors. Not a great start! I would really like to use the app but it's looking like I won't be able to.

The Clothing Lounge
United Kingdom
Time spent using app: 22 days
Vital Apps replied April 12, 2022

I'm sorry for the bad experience you got while using our app. Maybe at that time the server was down. I'm now installing the app and everything is normal. Please try it again. And contact us via live chat inside the app if you need any help while using the app
Best regards

February 5, 2022

Al intentar instalar la aplicación, me da error de servidor, y me es imposible hacer nada. Agradecería vuestra ayuda

Time spent using app: 2 months
Vital Apps replied February 7, 2022

Lo siento por los problemas que tienes al usar nuestra aplicación.
El servidor estuvo caído temporalmente pero después de eso ya lo arreglamos. Ahora está funcionando bien. Vuelva a instalar la aplicación y disfrútela. Si necesita más ayuda, no dude en contactarnos a través del chatbox dentro de la aplicación.
¡Qué tengas un lindo día!

January 10, 2022

Excellent application, easy and practical to use. I'm having a little problem, but I think it's a temporary bug .The app is no longer registering the store's products, so I can't create the size chart. But without a doubt it is an excellent app.

Outlet Market
Time spent using app: 9 months
Vital Apps replied January 11, 2022

Thanks for your great review. Maybe you were creating the sizechart while the app is upgraded, so you get a little problem. It should be ok now.
Feel free to contact us via chatbox inside the app for any help, we're always ready to support you

Have a great day!

January 6, 2022

I can't install the app, guys. It shows 500 SERVER ERROR Kindly fix it, I'd really love to try it on my store

Girl Boss Culture
United States
Time spent using app: 13 minutes
Vital Apps replied January 7, 2022

Thanks for your interest in our app. Yesterday, our server was overload, maybe you installed the app at that time. Now, we fixed it, you can re-install the app again.
If you need any further help, feel free to contact us via chatbox inside the app

December 28, 2021

Honesly for a free app, this guys have been very nice and supportive when I had issues. The only recommendation is to integrate collection updatin automatically so we won't have to go back on the size chart every time to add them manually. Other than that, good app.

Frenchie Style Store
United Kingdom
Time spent using app: About 2 months
Vital Apps replied December 28, 2021

Hi, thanks for your great feedback. Yes we will upgrade the app in the next version so the size chart will be displayed automatically when products is added to the selected collection
Thanks again and feel free to contact us anytime if you need any further help

December 1, 2021

Awesome app! Had a small issue because my theme had some extra coding but the support staff were amazing! They fixed my issue super quickly. Highly recommend

Time spent using app: 11 days
Vital Apps replied December 1, 2021

Thanks for your great review. We're are always ready to support if you need any further help in future

Have a great day

November 23, 2021

I've setup 12 size chart in my store without any problems at all. Just a minor tweaks needed but the support team is really friendly and helpful. Really recommend this app to other store who want a size chart.

Time spent using app: 1 day
Vital Apps replied November 23, 2021

That's a great review, thank you so much :)