SizeWise: size guide & chart , 12 reviews
Hi i have a bad image in the size chart for the product and when i try to change it, an error appears, where can i contact support? thanks
Firstly, thanks for using our app and I'm sorry for the issue you got. We will help you to address it
I have checked from the app, I can change the image successfully, so we need to check the issue directly on your website
From the left sidebar inside the app, you can see the "Help" text, click on that, it will open a popup to contact us: https://i.imgur.com/GTrwu3m.png
By the way, our support team will contact you via email to support this issue.
Please check your inbox regularly to check our message
App is pretty solid. Friendly and quick support, though it took a bit of repeating for the issues we had to be resolved.
Thank you for your great feedback. We appreciate you in turn! Please let us know if there's anything we can do to make things even better.
free and grat app good support tooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
Thanks for your review. We wish you a successful business.
Have a great day
I'm trying to download the app and keep getting 500 internal server errors. Not a great start! I would really like to use the app but it's looking like I won't be able to.
I'm sorry for the bad experience you got while using our app. Maybe at that time the server was down. I'm now installing the app and everything is normal. Please try it again. And contact us via live chat inside the app if you need any help while using the app
Al intentar instalar la aplicación, me da error de servidor, y me es imposible hacer nada. Agradecería vuestra ayuda
Lo siento por los problemas que tienes al usar nuestra aplicación.
El servidor estuvo caído temporalmente pero después de eso ya lo arreglamos. Ahora está funcionando bien. Vuelva a instalar la aplicación y disfrútela. Si necesita más ayuda, no dude en contactarnos a través del chatbox dentro de la aplicación.
¡Qué tengas un lindo día!
Excellent application, easy and practical to use. I'm having a little problem, but I think it's a temporary bug .The app is no longer registering the store's products, so I can't create the size chart. But without a doubt it is an excellent app.
Thanks for your great review. Maybe you were creating the sizechart while the app is upgraded, so you get a little problem. It should be ok now.
Feel free to contact us via chatbox inside the app for any help, we're always ready to support you
Have a great day!
I can't install the app, guys. It shows 500 SERVER ERROR Kindly fix it, I'd really love to try it on my store
Thanks for your interest in our app. Yesterday, our server was overload, maybe you installed the app at that time. Now, we fixed it, you can re-install the app again.
If you need any further help, feel free to contact us via chatbox inside the app
Honesly for a free app, this guys have been very nice and supportive when I had issues. The only recommendation is to integrate collection updatin automatically so we won't have to go back on the size chart every time to add them manually. Other than that, good app.
Hi, thanks for your great feedback. Yes we will upgrade the app in the next version so the size chart will be displayed automatically when products is added to the selected collection
Thanks again and feel free to contact us anytime if you need any further help
Awesome app! Had a small issue because my theme had some extra coding but the support staff were amazing! They fixed my issue super quickly. Highly recommend
Thanks for your great review. We're are always ready to support if you need any further help in future
Have a great day
I've setup 12 size chart in my store without any problems at all. Just a minor tweaks needed but the support team is really friendly and helpful. Really recommend this app to other store who want a size chart.
That's a great review, thank you so much :)