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I love how easy this app made creating size charts for my products. However, now when I click on the app on Shopify, I am met with a blank page and can't edit or access and of the apps content/my size charts.
We sincerely apologize for the recent performance issues you experienced with the app. We understand your frustration and want to assure you that we take such matters very seriously.
Our team has been working diligently to identify and resolve the underlying cause of the slowdown. We are pleased to inform you that we have successfully implemented a solution and the app should now be running smoothly.
Please check and let us know if there is anything out of place. We continuously monitor and optimize our app to ensure it meets the highest performance standards.
Thank you for your patience and understanding.
Sincerely,
RoarTheme.
This worked really well and met all my demands until one day it just stopped working. I open it and am met with a blank page that loads after about 3 minutes.
First and foremost, we sincerely apologize for the inconvenience you experienced with the app. We understand that the slow loading times and blank pages were frustrating, and we want to assure you that we took immediate action to address the issue.
Our team of dedicated developers worked diligently to identify the root cause of the performance slowdown and implement a solution. We are happy to report that the app is now functioning smoothly and efficiently.
We value your feedback and appreciate your patience as we worked to resolve this issue. We are always striving to improve our products and services, and your feedback is essential to that process.
Thank you for your continued support.
Sincerely,
RoarTheme.
UPDATE: The app is good but there are a lot of bugs. Charts started to appear duplicated, tripled and sometimes quadrupled on the product pages. It works if you only have one type of chart. If you need many, this application will not serve you due to this error that currently exists. I sent a message to support but didn't get a response. Anyway I hope they can fix it soon. I ended up solving my demand by creating a chart myself and for that I had to venture out to edit the theme codes following the steps in tutorials available on developer channels that teach these things on their youtube channels.
Very Easy to use and Make Changes One Option is Missing, Like If we are able to select Collection that could be More Easy to Select to Desire Result.
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