ESC Size Charts
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We have been a long time customer. Today we had a new launch and started getting customer messages asking why the size charts weren't up. So we started to research and it does appear this company is defunct. They don't answer emails, quick chats or phone calls. In fact, their phone number has been deactivated for the NY office. I understand businesses close, but as a Shopify Platinum Partner this is super disappointing. No heads up was given so businesses could pivot and find a new solution for their company.
The App is suddenly not working. Have send several emails to the team. Nobody is responding. Why is this happening ?
The app backend is not opening , have emailed support , no reply in 72 hours
Was working perfectly but stopped working - have emailed support with no response
I have emailed support with no response. Dont waste your time
Could not export our size charts and there is no reply from their support
I've been using the ap for some time now. Most of the times the size charts do not show up at all. Today I can't even properly create a size chart. Unfortunately I have too many products and it's not easy to switch to another ap.
DO NOT DOWNLOAD THIS APP! Our size charts are gone. We cannot retrieve the sizes for hundreds of products. The developers have been completely unresponsive for weeks.
I paid for installation help and got no response whatsoever...
Sorry! bad App.The size chart is constantly disappearing from the products page. You need to go into the application and look for and update the settings. I do not recommend it.