Size Charts & Size Guide ‑ ESC
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Could not export our size charts and there is no reply from their support
Its not working. its not showing on our website so its not easy to use
I DONT LIKE IT, ITS NOT FRIENDLY AND MAKE THE PROCESS SLOW . IT WAS BETTER BEFORE THE ACTUALIZATION.
Sorry! bad App.The size chart is constantly disappearing from the products page. You need to go into the application and look for and update the settings. I do not recommend it.
I've been using the ap for some time now. Most of the times the size charts do not show up at all. Today I can't even properly create a size chart. Unfortunately I have too many products and it's not easy to switch to another ap.
DO NOT DOWNLOAD THIS APP! Our size charts are gone. We cannot retrieve the sizes for hundreds of products. The developers have been completely unresponsive for weeks.
Very confusing directions. Wasn't able to apply to my website. :(
This app messes up with FB ads and you'll don't get any sales because you can't verify this app's domain on FB ads. Do not install this app unless they solve this problem. I was getting 40 sales a day, but due to this error, FB can't track people and I'm getting 5 sales a day only.
Thanks for your review - I understand you're in discussion with our customer support team who are looking into resolving the issue with you.
Best
Eastside Co
My charts are gone. What's going on?
BEWARE WHEN YOU USE THIS APP!
it has broken 3 times on me, right at the most important times.
Support seem to be 'stupid'. My experience with their support has always been bad. To even had to report them to Shopify at one point and it was only then did they help (they were trying to charge me to fix their app...like why should I be paying you to fix your own app?
Theres no way to back up your size charts, so if something happened, you will have to redo it all over again.
I will be creating a size chart image soon so I dont have to use this app any more, because I just cannot have such unprofessional and incompetent support when things go wrong.