Reviews (580)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and efficient performance. They value its ability to link size charts to products using tags and its compatibility with various themes. The customization options, including images and tables, are well-received. Merchants commend the support team for their quick and precise assistance. Despite being free, it competes with paid apps in terms of functionality and support. It's suitable for businesses of all sizes and offers a professional look. The app also facilitates size comparisons to other brands, aiding in customer purchasing decisions.

December 2, 2017

I was about to give it a 5 star but it suddenly stopped showing up to all of my products when I needed it the most. I was running a paid app, and I am losing a lot of chances of sale having no Size Charts on my product!

Delighted Merch
Australia
6 months using the app
Edited November 29, 2017

BAIT AND SWITCH: App is "free" but the developers purposely made the installation instructions literally impossible to follow and provide support ONLY if you pay a $12 fee. Just one example is they give you installation code to copy and paste and a link to where to paste it into your code, however, the link takes you to the wrong file (it appears this is done intentionally since months of multiple reviews have claimed they have told the developer it's the wrong link). Also, depending on which "Help" button you choose within their app, they provide different instructions (both wrong) for the same step in the installation. VERY BAD FORM from a developer prospective. I have alerted Shopify of this shady business practice by having incorrect code and instructions they are knowingly not fixing. Shopify is looking into it. If I could give 0 stars, I would.

Sweater Weather Supply Co
United States
5 months using the app
August 9, 2017

12 bucks just to have someone help install your crappy app? No thanks

Glow Stuff
United States
4 months using the app
August 21, 2018

I've reached out several times and the support help email button doesn't work. I need installation for my theme.

Boom Boom Boutique
United States
4 months using the app
April 8, 2018

HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, ,HORRIBLE ,HORRIBLE

Clearancesports
United States
4 months using the app
June 18, 2019

It does not work at all in the default theme of "Debut". Would you please tell me why? I think you should give us an option to choose which product to insert your code!

MITESTORE - MAKE SHOPPING EASY
China
3 months using the app
Eastside Co® replied June 18, 2019

Hi - our support team have contacted you - please respond to their message so they can solve your issue to get this one star review turned into a five star!

Kind regards

Eastside Co

Edited October 29, 2018

For me, this app was SUPER slow. It was just setting there waiting for their server, not yet stared

Hemsters
India
About 2 months using the app
December 16, 2017

its not free there is a hidden price they ask for $12 for installation for support

Eestud
India
26 days using the app
February 21, 2018

This app is absolute trash. Save yourself the "hassle" and don't install. You're better off using Shopify's table function and coding the size chart in. This app will severely decrease the quality of your store because it is unreliable. Size charts one day, gone the next.

Saltandport
Canada
25 days using the app
Edited June 15, 2017

nothing to use , it can't to be use

Gym Athletics
China
19 days using the app