Skio Subscriptions (YC S20)

We used Recharge a few years ago but encountered several issues. That’s when we had the opportunity to connect with Kennan (Skio’s founder), who helped us migrate to Skio. Given our unique setup, the process involved many steps, but his team was incredibly responsive and patient throughout—making the transition seamless.

What stood out to us was Skio’s commitment to real, human communication. Unlike other subscription apps that rely on impersonal ticketing systems, Skio provided direct access to their team—a huge benefit for us.

Even as Skio has grown over the years (and as one of their smaller brands), their customer service has remained exceptional. From day one, we’ve felt valued, and whenever issues arise, we know their team will work with us to resolve them—like a true partnership.

Their platform is intuitive and user-friendly, and it’s become one of our most essential apps. We’re so glad we made the switch.

If you’re looking for a subscription app that’s easy to use and backed by an outstanding team, I highly recommend Skio.

Simply the best subscription app on Shopify. Great support team and easy onboarding process for my new business.

Plus, so many great features built in to keep customers coming back for longer.

Migrated from Recharge to Skio seamlessly, and we couldn’t be happier. Skio is in a league of its own when it comes to subscription platforms—offering a better experience for our customers and a top-tier admin interface for our team. Without a doubt, it was the right move for our business. Huge shoutout to Skio and their incredible team for making the transition smooth and delivering such an outstanding platform!

Migrating from Recharge to Skio was a smooth process, and shoutout to Chris for making it so easy. He was super helpful throughout, quick to answer questions, and made sure everything transitioned seamlessly. The launch and migration went off without a hitch, and having his support made a big difference. Highly recommend Skio for anyone considering making the switch!

Let’s be real—the top Shopify subscription platforms all offer similar tools and interfaces. What truly sets Skio apart is their exceptional support. From day one, we had direct access to their engineers and an incredible CSM who kept everything running seamlessly.

When things got bumpy, the Skio team was always there to help—and that’s exactly what you need in a partner.

Couldn’t recommend them enough!

Since partnering with Skio, we’ve seen a massive improvement in both our retention efforts and subscription growth. Their platform integrates seamlessly with our Shopify store, making it easier than ever to manage subscriptions and keep our customers coming back. I can't say enough good things about Sandro, our dedicated account manager. He’s been instrumental in ensuring everything runs smoothly, always offering proactive solutions and guidance. If you're looking to boost your subscription performance, Skio is the way to go!

This app looks amazing but please consider building out a plan that is much more affordable. Would be great to switch over to Skio but it's very expensive.

Perfect experience with Skio! Great software that is very easy to use and lots of support onboarding. It has integrated perfectly into our Shopify store and Klaviyo flows. Customer experience is great and our new signups began to increase immediately.

Backstory on why we ended up with Skio... Our store has run a subscription for a few years, but we needed to migrate from our outdated platform. Our subscription has an unusual setup, and when I talked to everyone else to find out if we'd be compatible - they ran through their sales pitch and basically said, just change your model to align with how we work. Skio took the time to understand what we were doing, and brainstormed how we could use their tools (which are thorough, intuitive, and very flexible) to accomplish our particular subscription goals. Special thanks to Karl for all his help :)

Our experience with Skio has been great so far - the platform meets all our requirements and they are constantly deploying new exciting updates. Their customer service is truly fantastic... Sandro, our account rep, is incredibly knowledgeable and really goes over and above to help us and improve our subscription programme. Highly recommend!

So far so good! We have been impressed with the ease of use for our customers of the Skio Customer Portal. Overall pretty happy. The price is a little high for small shops so we will see if we stick with it but if it helps with customer retention it will hopefully be worth it! Would love to see pricing tear for smaller stores, maybe based on an orders processed per month tier model.