Skio Subscriptions (YC S20)

Overall we are happy with our migration from ReCharge to Skio. The migration was not as seamless as others have mentioned, but it was pretty good compared to other nightmares. I would definitely caution everyone to really dig into their payment processors as there are a great number of quirks for users of Authorize.net.

Overall the speed of the platform is really good and it is driving growth so that is a win for us.

9 Month Update - Having worked in Skio for 9 months, we can definitely testify that we are happy with the platform, its speed (reporting) and responsiveness from our rep and their broader support team.

We were on another subscription app before which caused a lot of issues at checkout. Skio team really made the entire migration process smooth and easy. Jumped on whenever help was needed during and after the migration. It's been great working with everyone at Skio!

We switched over from ReCharge due to all the issues and the non-existent customer support. The team as Skio helped with the entire transition over. Much cleaner platform, better admin, better customer IU, and we have seen an increase in subscriptions since the switch. Highly recommend their product and support to anyone looking to get into subscriptions!

Skio is the best subscription app for Shopify hands down. The best team behind an app I have ever worked with. Made the transition from Recharge seamless. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.

We made the mistake of migrating from the major subscription app to an app that seemed to be comparable to Skio. Wow were we wrong! We came to Skio after 5 months of trying to migrate to this new app and work out the kinks, and Skio figured out how to migrate us (a 2nd time in 2 months) and had us up and running with Skio in 2 weeks. Have been super happy with the portal, and their team hustles to make things happen. Recommend!!

Skio has been the best subscription product we've used and we regret not transitioning over sooner. Our customer experience team has seen tickets about login issues reduce by >80% which has saved them hours. We also no longer see tickets from customers complaining about an inability to modify their orders because the Skio interface is so clean, simple, and easy to understand. Lastly, we love how responsive the Skio team has been in addressing any feature requests we have in record time. Would highly recommend anyone reading this to switch to Skio immediately.

They made the transition from Recharge easy, and we had some complicated things to work through on our landing pages, etc.

Skio app is very easy to use compared to other subscription-based platforms, especially for editing/modification; everything is made simple as the necessary features are provided in separate buttons in each profile. Their customer service team is also very friendly and assists us right away whenever we need help.

After 15 years of developing and working with direct-to-consumer marketing platforms, Skio is by far the best team and software I have worked with. Their team is fast, responsive, and truly takes a 'white glove' approach. We migrated from WooCommerce to Shopify, and the Skio team was with us every step of the way. The software empowers our marketing and email teams to create campaigns and ideas to increase monthly recurring revenue so much more easily. Our customers range in age from 24 to 65+, and the Skio customer portal is easy, fast, and makes the subscription process incredibly smooth.

If you are looking for a subscription platform that truly works, Skio is your only option. I just bet the future revenue of our company on it, and I could not be happier with the results.

When I say you should run away from all other subscription apps. RUN. Skio is the subscription app that everything else should have been but never was. First off the team has been incredibly helpful in getting us set up. They are quick, knowledgable, and super accessible, not like some of the other companies. The UX and UI on the admin side is fantastic and for the customer side everything is seamless. I absolutely love the customer portal, it makes having a subscription easy and fun, not boring and conducive to churn. I highly recommend using SKIO for your subscription needs.