Skio Subscriptions (YC S20)

Perfect experience with Skio! Great software that is very easy to use and lots of support onboarding. It has integrated perfectly into our Shopify store and Klaviyo flows. Customer experience is great and our new signups began to increase immediately.

Backstory on why we ended up with Skio... Our store has run a subscription for a few years, but we needed to migrate from our outdated platform. Our subscription has an unusual setup, and when I talked to everyone else to find out if we'd be compatible - they ran through their sales pitch and basically said, just change your model to align with how we work. Skio took the time to understand what we were doing, and brainstormed how we could use their tools (which are thorough, intuitive, and very flexible) to accomplish our particular subscription goals. Special thanks to Karl for all his help :)

Love Skio so far, we just got migrated over to the platform. Thanks to Josiah for helping us get migrated over in a breeze. Excited to start using the analytics, passwordless login and the cancellation flow products.

Skio has been a great team & service to work with for supporting our subscription needs on Shopify. They offer a lot of features we didn't previously have (Analytics and automatic Dunning, for examples). They have excellent analytics tools, many APIs for integration in our own Customer Portal and have been quick to respond to our needs.

Atul at Skio provided absolutely amazing customer service, going above and beyond my expectations. He was able to help me set up automations & a new selling plan for our current promotion. Very fast response time and provided all the information necessary to feel confident in launching our new promotion. Thanks team!

Love Skio. Shoutout to Josiah for a quick/painless migration, even from Woo! Passwordless login is also making our subscriber experience much better. Definitely a huge upgrade after working with woocommerce for the past years.

Our move to Skio has by far been the best platform move we've ever done. They have an excellent onboarding process and go above and beyond to support the customer during onboarding. They didn't have an integration with our ESP, but they created the integration just for us (Cordial). They also wrote a custom import to import data from a subscription provider that they hadn't interfaced with before (Subscribe Pro). They were responsive to bug reports and they also delayed our billing since our move to Shopify was running late. I'm leaving out a lot more, but in summary, they go above and beyond for their customer.

What I love about working with SKIO is that they have a great Support Team. Sandro and all of the customer success team members we have worked with go above and beyond to actually dive into our numbers, proactively recommend solutions, and bring examples to the table. We feel that our success is indicative of their success, and we are all working towards the same goal. I fully recommend SKIO and the platform.

Love skio! Shoutout to Kobi and the migration team for sticking with us and making it a painless migration! Everything made managing our Brush Club subscribers much easier. Their portal is easy to navigate, and they offer tons of seamless integrations, enhancing our subscriber experience significantly. We've tried many other subscription apps, and nothing compares to the level of care skio has put into its platform. In my eyes, skio is living up to its tagline: "Sell subscriptions without ripping your hair out."

We recently integrated the Skio Subscriptions app into our Shopify store, and it has been an absolute game-changer! Setting it up was a breeze, thanks to the intuitive interface and fantastic customer support.

The app seamlessly integrates with our existing setup, making it easy for our customers to manage their subscriptions directly from our website.

The Build-A-Bundle feature has transformed how we offer products. Its user-friendly interface allows customers to easily create custom bundles, which has significantly boosted our average order value.

Overall, the Skio Subscriptions app has been a vital addition to our Shopify store. It has not only improved our operational efficiency but has also enhanced our customer experience.

Highly recommend for any e-commerce business looking to dive into or expand their subscription offerings!

Love Skio. Shoutout to Kobi for an amazing migration - flawless move over! They have a better login experience and the whole process was great.