Avis (234)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
12 juin 2024

Love skio! Shoutout to Kobi and the migration team for sticking with us and making it a painless migration! Everything made managing our Brush Club subscribers much easier. Their portal is easy to navigate, and they offer tons of seamless integrations, enhancing our subscriber experience significantly. We've tried many other subscription apps, and nothing compares to the level of care skio has put into its platform. In my eyes, skio is living up to its tagline: "Sell subscriptions without ripping your hair out."

Triple Bristle
États-Unis
7 mois d’utilisation de l’application
Skio a répondu 18 juin 2024

Stoked to have Triple Bristle as a partner! Happy to hear you had such a great and painless migration. Can't wait to see where the future takes us. :-)

-Kennan

26 juin 2024

Excellent customer service at Skio! We had such a smooth and painless transition from our original provider to Skio. Shaw did an awesome job walking us through the steps and answering my endless questions.

The Autism Helper
États-Unis
Environ 2 mois d’utilisation de l’application
13 juin 2024

Skio are by far the best subscription platform, amazing team, always happy to help and are always improving the platform. Couldn't recommend Skio enough.

TropiBox
Royaume-Uni
2 mois d’utilisation de l’application
Skio a répondu 18 juin 2024

Thank you for the kind words. Happy to hear you are having such a wonderful experience with our team. Grateful you are part of the Skio family! Thank you for the review TropiBox :-)

-Kennan

6 juin 2024

Great app, seamless migration from other platform, great CS and good roadmap for new features.

Papaya
Norvège
Plus d'un an d’utilisation de l’application
Skio a répondu 18 juin 2024

Thank you for taking the time to write a review Papaya! It is wonderful to hear you had a seamless migration. Looking forward to a great future together! :-)

-Kennan

2 mai 2024

We recently integrated the Skio Subscriptions app into our Shopify store, and it has been an absolute game-changer! Setting it up was a breeze, thanks to the intuitive interface and fantastic customer support.

The app seamlessly integrates with our existing setup, making it easy for our customers to manage their subscriptions directly from our website.

The Build-A-Bundle feature has transformed how we offer products. Its user-friendly interface allows customers to easily create custom bundles, which has significantly boosted our average order value.

Overall, the Skio Subscriptions app has been a vital addition to our Shopify store. It has not only improved our operational efficiency but has also enhanced our customer experience.

Highly recommend for any e-commerce business looking to dive into or expand their subscription offerings!

HALF BAK'D
États-Unis
Environ 2 mois d’utilisation de l’application
Skio a répondu 18 juin 2024

Thank you so much for the thorough and honest review Half Bak'd! Happy to hear that your migration was a breeze. We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

10 juin 2024

Every person at Skio has been a pleasure to work with - efficient, detail-oriented and dedicated to making the transition as smooth as possible. Highly recommend!

Bear's Fruit
États-Unis
Environ un mois d’utilisation de l’application
Skio a répondu 18 juin 2024

Thank you so much for the review Bear's Fruit! Excited for this journey ahead together :-)

-Kennan

15 février 2024

Working with the Skio team and using the platform has been great for our team and business.

Jackson helped get things going for us with our migration off of our existing subscription platform. He took time to understand that actual underlying data within the business so that we could set Skio up as effectively as possible. He made the functionality on the site back end extremely smooth so that customers still had the right site experience.

Sandro took over as our account manager once we were fully up and running and has delivered awesome service. The monthly insights he provides keep us proactive in making the most of the platform. He is also very resourceful in helping us address problems as they come up and make intros to other companies that may be able to positively impact our business.

Then the application itself is just a great overall experience. We try to incentivize customers to utilize the member portal as much as possible because we love how clean the experience is there. They are constantly rolling out new innovations and the way in which they keep their clients updated on roll outs is super transparent.

Highly recommend Skio to anyone starting up or looking to make a switch.

Kreatures of Habit
États-Unis
7 mois d’utilisation de l’application
Skio a répondu 18 juin 2024

Thank you so much for the kind words Kreatures of Habit! We appreciate your recommendation. Happy to hear you have had a great experience with our team. Looking forward to a wonderful future together! :-)

-Kennan

19 février 2024

100 stars out of 100.

We are another case study coming over from ReCharge. I cannot stress enough how seamless this has been.

I think ReCharge is a great product, don't get me wrong, but I'm a stickler for customer support. Personally, I think it's complete BS how many of these apps take so much money from you, but can't figure out a way to provide exceptional support.

Skio made it clear from the beginning they are not compromising on that, and they have lived true to their word.

Another key thing is that after spending a decade in sales, I'm very sensitive to being sold to. Skio (and Aidan specifically) understand this, and do not push. They consult, provide ideas, and when you're ready, they bring you on. No "this offer is only valid for today" type BS.

First off, they have a dev team that handles the entire transition, in the backend, and without your involvement until it's almost ready to go live.

Secondly, you are assigned a CSM right out of the gate for on-boarding, go-live, and post go-live support.

Our team for this, Sandro & Chris, are both absolute FKN rockstars. They respond fast, in-depth, and follow-up after the fact to make sure it all made sense.

Beyond this, the product is superior to ReCharge IMO for multiple reasons.

1) They take over your account/login page as part of the build, so whether you're a sub, or a single purchaser, you have one clear account for your order history, and the UI/UX is outstanding

2) The data analytics are waaaaay faster load times (almost real-time...sometimes a slight load delay)

3) The customer UX/UI in the portal is way sexier and easy to use

4) Their cancel flow allows for a lot of customization to reduce churn - we've implemented multiple new messages and reasons, along with churn reducing actions

Overall, Skio is moving forward, while ReCharge is playing catch-up (even if ReCharge still has features Skio doesn't yet, it's clear Skio moves fast, and is constantly updating, whereas ReCharge is resting on their laurels)

I love the team, the pricing is fair, and the tech is awesome - I'm excited to see where this goes.

PrettyBoy
États-Unis
9 mois d’utilisation de l’application
Skio a répondu 18 juin 2024

Wow, thank you so much for the 100 stars out of 100! Stoked to have you as a partner! Can't wait to see where the future takes us. :-)

-Kennan

29 mai 2024

I migrated over from recharge. The team at recharge was non existent. Skios team is amazing, helped us migrate over and set up all the flows. The whole skio widget and portal is so much better.

Great app, great team, great service. I can confidently say Skio is the best subscription app on the market

Ankhway
Royaume-Uni
27 jours d’utilisation de l’application
Skio a répondu 18 juin 2024

Thank you so much for being here Ankhway! Happy to hear you are having such a wonderful experience with our app and team. Looking forward to a great future together! :-)

-Kennan

18 janvier 2024

We have had a great time working with Skio, from the onset our Account Manager Sandro has been responsive and extremely helpful in getting us setup. Skio did all the work in building subscription on our site - big shout out to Shaw!

Apart from being an intuitive easy to use SASS tool, Sandro always pushes further and provides feedback and insights into our overall E-Commerce business.

theripplestoreUSA
États-Unis
7 mois d’utilisation de l’application
Skio a répondu 18 juin 2024

Thank you so much for the review! Happy to hear you had such a great time working with our team. Excited for this journey ahead together :-)

-Kennan