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  • 97% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
27 kwiecień 2022

The BEST subscription app I've found by far. Feature Development > Insanely fast
Support > Amazing
Migration > Took care of everything for me
Shopify Checkout > An absolute game changer Since moving to Skio, we took our subscriptions with flat/negative user growth for the last 2+ years and have been growing our MRR by around 10-20% per month. I think the real thing here is that you need to stop holding out for legacy providers to upgrade. They're working with "spaghetti code". Their changes are so slow and labor-intensive because they are built on a faulty code-base that their too entrenched in to move away from. Skios base is super lightweight and modular. Requests I've put in with them take weeks vs years if they ever even get around to it. Switching to Skio was probably our best business decision so far this year.

ZOX
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Skio odpowiedział(a) 27 kwiecień 2022

Thanks for such a great review! We're so stoked to have you as a partner and can't wait for the journey to continue :-)

-Kennan

7 grudzień 2021

Ive used Bold Subscriptions and Recharge before, I much prefer Skio, The back end is simple and the no password login is so much better than a typical password solution, especially for a site people only log in to once or twice a year.

SeaBar
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Skio odpowiedział(a) 7 grudzień 2021

Thank you so much for being here! Excited to help you grow your subscriptions :)

-Kennan

8 lipiec 2021

We love Skio - it has been a breath of fresh air since switching over from Recharge. The support is top notch, and our customers' experience is far better than what they get with Recharge. The feature set is still slightly limited compared to some of the competitors but growing quickly. Excited to be along for the ride.

Supply
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Skio odpowiedział(a) 8 lipiec 2021

Thank you for the kind review! Been great having you here and looking forward to building out more features to help build your business :)

-Kennan

13 maj 2022

We recently switched over from Recharge to Skio and the process was smooth and the support has been excellent. Whenever we have requested a new feature the Skio team has been prompt to find us a solution, several times engineering the solutions themselves within a week or two (Recharge would never do this). They've also provided a lot of recommendations to enhance our subscription experience on site. Subscriptions are a big part of our business so the extra support and features has been well worth it.

Ritual Zero Proof
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
Skio odpowiedział(a) 17 maj 2022

Thanks so much for the review! We're so glad to hear your subscriptions experience has improved and stoked to be on this journey with you :-)

-Kennan

25 styczeń 2022

We've had a very bad experience with Skio, so please beware. First off, Skio is missing core functionality (exporting customers, limited variable data for notifications, limited ability to set rules around charge dates) - we requested that functionality during the 6 months that we were using Skio, but were told that not enough other customers were asking for it. The bigger issue was that Skio accidentally charged customers who had previously canceled their subscriptions. On top of that, Skio also continued to send renewal emails to our customers with broken links months after we offboarded from Skio and moved to Recharge. Skio is a new company and I hope they continue to improve their product, but we had to move off because of the missing functionality, continued mess-ups that eroded customer trust, and lack of accountability to get it right next time.

Burlap & Barrel
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
Skio odpowiedział(a) 25 styczeń 2022

We've reached out to the merchant here to see if we can make this right. I would be annoyed as well in their shoes.

Long story short, we should've rain-checked working with Burlap & Barrel until we were certain we could handle their use case of doing quarterly billing and custom anchoring logic (along with other requests).

At the time we started working with them, I was doing everything on my own (we've now raised $3.7M and have an actual team). Given Burlap & Barrel's above use case is not common, it was a mistake for me when I was alone to commit to handling this. After having this experience, we now always make sure we can make a potential customer happy before committing to working together.

The core features mentioned as missing are actually all available in our product now (this review is based on outdated information).

The renewal email mess-up mentioned here were notifications that were set to enabled not properly checking if a merchant was off-boarded. This is now fixed.

Again, totally makes sense why they weren't happy here. It was my responsibility to say we weren't a good fit and I blew it. We're now much better at saying this :-)

-Kennan

24 listopad 2021

A refreshing upgrade from the normal subscription platforms, backed with friendly, easy to access customer service. Absolutely love these folks.

PatchPanel
Kanada
6 miesięcy korzystania z aplikacji
Skio odpowiedział(a) 24 listopad 2021

Thank you so much! Love working with you as well.

-Kennan

Edytowano 7 lipiec 2021

Skio is amazing! They helped me migrate over from ReCharge and I was pretty hands off except for when I had a question! Kenan is amazing and this app makes life 100000000x better!

The Mouse Merch Box
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
Skio odpowiedział(a) 7 lipiec 2021

Great working with you and excited to help your company grow :)

-Kennan

11 maj 2022

We've been on one of the major subscription providers since we've started the company. Thank the lord for SKIO, because we aren't any more! Skio is, hands down, the fastest and most nimble sub system I've seen in the shopify ecosystem. The team is second to none. I've been in ecom for 20+ years and they are by far setting the standard to become a Tier I player. Don't sleep on Skio for subscriptions no matter what vertical you're in.

BUBS Naturals
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
Skio odpowiedział(a) 11 maj 2022

Thank you so much for the thoughtful review! We're so stoked to be on this journey with you :-)

-Kennan

27 kwiecień 2022

We switched from Recharge to Skio 3 months ago and it's been one of the best decisions we've made that actually adds value to both our customers and our team. Building great subscription software is not easy and, even though Skio still has to figure a number of things out, the speed and care with which they approach development are remarkable. They are approachable and fix/help with matters really quickly.

FODZYME
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
Skio odpowiedział(a) 28 kwiecień 2022

Appreciate the thoughtful review! We're so grateful to have you as a partner :-)

-Kennan

4 maj 2022

Incredible app and incredible team!! They integration with shop pay is so valuable and helps conversation rate a ton.

Javy Coffee
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
Skio odpowiedział(a) 4 maj 2022

Thanks for the review! We appreciate having you as a partner and can't wait to see where the future takes us :-)

-Kennan