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We recently migrated from Recharge to Skio. The customer experience is much more intuitive and easier for our customers to use. The portal is faster and we're excited to make use of new features like volume discount, gifting subscriptions and ease of workflows for free gifting in orders.
Our migration experience was super positive and we had the full support of the team. We had a small glitch on our Skio email flows where our old subscribers were contacted as if they were new signups but overall, and particularly given we made several bespoke requests to maintain the legacy subscriptions in our account, we were really happy with the team's work on the migration!
Thank you for the review Denzel's! So happy to hear that you find the customer experience intuitive and easier for your customers to use. Excited for this journey ahead together :-)
-Kennan
Solution is nice compare to other solutions such as recharge and few other solutions, however this app does not support all themes. Also code / documentation they provide is not very well developed to solve the errors with in-house dev team, adding snippets to theme files based on instruction generates errors and not let the app work properly. Also it does not support multilang either which is another downside of this app.
Hey there - thanks for trying our 60 day free trial! Just to clarify, we support all themes. That being said, there are many themes out there and the 1-size-fits-all code sometimes needs a little tweaking.
In terms of multi-currency in the portal, that's something we're adding in the near future! Would be happy to keep you posted (and have reached out via email directly as well).
Thanks for trying out Skio + hope to reconnect once we fully can serve you :)
-Kennan
Thank you Kennan for this great support. It`s a great app. I would recommend it to everyone. The idea is great its like a snowball system
Thank you! We're looking forward to working with you and the team :D
-Kennan
We're early on with Skio but it's worked pretty easily. They are young and have some work to do on their documentation but their team is responsive to customer requests. I've been on a number of calls with their dev team to help figure out the edges. I'll take scrappy and willing to help over ridging and a "figure it out yourself" attitude any day. I'd trust them with your subscription service.
Thanks for the review Regimen team! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)
-Kennan