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Atul at Skio provided absolutely amazing customer service, going above and beyond my expectations. He was able to help me set up automations & a new selling plan for our current promotion. Very fast response time and provided all the information necessary to feel confident in launching our new promotion. Thanks team!
Our move to Skio has by far been the best platform move we've ever done. They have an excellent onboarding process and go above and beyond to support the customer during onboarding. They didn't have an integration with our ESP, but they created the integration just for us (Cordial). They also wrote a custom import to import data from a subscription provider that they hadn't interfaced with before (Subscribe Pro). They were responsive to bug reports and they also delayed our billing since our move to Shopify was running late. I'm leaving out a lot more, but in summary, they go above and beyond for their customer.
We recently made the switch from Recharge to Skio, and the migration process was incredibly smooth and completely seamless, thanks to the amazing Skio team. Chris and Kobi handled every aspect of the transition with such attentiveness and expertise, and were highly communicative from start to finish. We felt fully supported throughout the entire process. Our Merchant Success Manager, D'Tanga, has also been a fantastic resource. We are already so happy with Skio—the platform is significantly more user-friendly, requires less customization, and its amazing out-of-the-box features are a huge win for our business. Highly recommend!
Love skio! Shoutout to Kobi and the migration team for sticking with us and making it a painless migration! Everything made managing our Brush Club subscribers much easier. Their portal is easy to navigate, and they offer tons of seamless integrations, enhancing our subscriber experience significantly. We've tried many other subscription apps, and nothing compares to the level of care skio has put into its platform. In my eyes, skio is living up to its tagline: "Sell subscriptions without ripping your hair out."
Stoked to have Triple Bristle as a partner! Happy to hear you had such a great and painless migration. Can't wait to see where the future takes us. :-)
-Kennan
Migrating from Recharge to Skio was a smooth process, and shoutout to Chris for making it so easy. He was super helpful throughout, quick to answer questions, and made sure everything transitioned seamlessly. The launch and migration went off without a hitch, and having his support made a big difference. Highly recommend Skio for anyone considering making the switch!
We moved from BOLD to SKIO and couldn’t be happier. Their customer service and support are genuinely amazing—fast, proactive, and solutions-focused. Any small snag was resolved quickly, and the migration from BOLD was truly seamless.
The app itself is packed with features, and the customer portal is outstanding: intuitive for customers and simple for our team to manage. Yes, SKIO is more expensive than other subscription apps, but we can justify the extra expense because the thoughtful features and polish will ultimately drive more sales and retention.
Their responsiveness is brilliant. If you’re inexperienced with coding or anything technical, the SKIO team are so professional and knowledgeable—they’ll either action the fix for you or provide an “idiot’s guide” that makes it easy.
We say this with little hesitation: the SKIO app is amazing and the team are absolutely outstanding. We highly recommend it.
Amazing. The team is very helpful and attentive. The customer portal looks nice and is very user friendly. Migration was also super easy and they walked me through every step of the way.
Skio is the future of subscriptions in my eyes. Love the product, attention to detail, and THE TEAM! Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better. Getting build-a-box right out of the box was also a big improvement to our subscriber experience, so we can showcase and let customers benefit from purchasing our variety of flavors.
We’ve gone through three different subscription software migrations, and Skio has been by far the best, easiest, and smoothest experience we’ve had. From onboarding to launch, the process was incredibly well-managed and efficient. Their team is smart, responsive, and clearly understands the pain points that brands face with subscriptions.
Post migration, we’ve been really impressed with Skio’s feature set and roadmap. They offer functionality we couldn’t get with other software's, and they’re constantly improving. Compared to other platforms we evaluated, Skio stood out as the most robust, agile, and forward-thinking.
We’re excited about what’s ahead and confident we’ve partnered with the right team for the long haul. Highly recommend!
We only recently started with SKIO after trying two competitors and realizing that this year (2024) SKIO had caught up with a number of functionalities that are both essential for our customers and in fact did cause substantial difficulties on the competitors' platforms.
Migration went super smooth and we are excited to fully launch all functionalities now.