Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless migration process, user-friendly interface, and features like volume discounts and gifting options. The passwordless login feature simplifies the customer experience and reduces service tickets. Merchants find the analytics dashboard useful for data-driven decisions. The customer service is praised for its responsiveness and custom integrations. The app is reliable, contributing to increased order value, improved customer retention, and reduced service load.

April 6, 2022

We've been using Skio for close to a year now and have loved it ever since. Support has been amazing, updates have been amazing, and overall, the roadmap on features coming is amazing! I cannot recommend this app enough! Especially for anyone looking to make the jump from Recharge (or other), their team makes it so seamless to make the switch over. Highly recommend!

Muddy Bites
United States
Almost 2 years using the app
Skio replied April 6, 2022

We're so grateful to have you as a partner! Can't wait to continue the relationship and see where the future takes us :-)

-Kennan

December 13, 2022

Shout out to Skio! The Skio team is a collaborative partner, willing and eager to work together to ensure our customers have a seamless experience. Proactive and receptive, they invite feedback to improve. We have experienced a reduced churn rate thanks to improved customer experience. We highly recommend Skio for subscriber experience.

Rae Wellness
United States
Almost 2 years using the app
Skio replied December 13, 2022

Love working with you and the Rae Wellness team! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

December 2, 2021

We love working with the Skio team! They have been really helpful with our setup and installation process.

Cohere Swag
United States
Over 1 year using the app
Skio replied December 2, 2021

Thank you - we look forward to powering Cohere subscription swag offerings :)

-Kennan

November 15, 2021

I use to use recharge and the service became garbage when we switched over to dawn x shopify 2.0 Skio cleaned up, dont look anywhere else as this is the best service out there for subscriptions

Bean Around The World Coffees
Canada
Over 1 year using the app
Skio replied November 15, 2021

Thank you + excited to have you here :)

-Kennan

August 10, 2022

We just launched Skio for Leisure and we couldn't be more stoked. The team is awesome and the product is working seamlessly. We're only just launching now and love everything so far.

Leisure
United States
Over 1 year using the app
Skio replied August 10, 2022

Thanks for the review Leisure team! We're so grateful to have you as a partner and excited to be on this journey with you :-)

-Kennan

April 18, 2022

Started off w/ Skio, havn't looked back. The team is great, very responsive, and is very useful in getting our store quickly onboarded. Highly rec!

Dog Is Human
United States
Over 1 year using the app
Skio replied April 18, 2022

So stoked to have you as a partner! Excited to see where the future takes us :-)

-Kennan

Edited May 3, 2022

We are going to be using Skio for our Shopify checkout to bundle hardware sales with software subscriptions. The team is extremely responsive and helpful.

Backbone
United States
Over 1 year using the app
Skio replied May 3, 2022

Stoked to have you as a partner! Can't wait to see where the future takes us :-)

-Kennan

Edited March 18, 2022

*** Update after 6 months *** The SKIO team has done a really amazing job of pushing out new features and abilities. It is definitely the most expensive piece of software we use, but it provides so many benefits and the SKIO team has been amazingly responsive and helpful. I feel like every week or two that I login they've rolled out impressive new features so I get weirdly excited to open up the app and see what they've done. *** original review below *** Really like it, and we just migrated over. The Skio login and customer portal is great, and smoother than what we were personally able to implement on Recharge. The customer portal interactions just make more sense and our users find it a lot more intuitive and we're already getting fewer support requests. Kennan has been great setting us up, excited to see how Skio grows. Balancing subscriptions and customer service is a fine line between making a service that is robust and feature rich, but also straightforward and easy to use. Skio has done a great job balancing these, and building a service that is really about making it easier for customers to add or change their subscriptions. ***

Semaine Health
United States
Over 1 year using the app
Skio replied August 10, 2021

Thank you so much for the kind words! We're really excited to have you and the team here and we're looking forward to helping you grow your business :)

-Kennan

November 16, 2021

So glad to have made the switch from ReCharge to Skio. The migration process was seamless and the Skio team was super helpful and attentive throughout.

MatchaBar
United States
Over 1 year using the app
Skio replied November 16, 2021

Thanks for being here! So excited to help you/MatchaBar grow :)

-Kennan

July 13, 2021

The Skio team is world-class and they go above and beyond to ensure that you're a delighted customer. Love their pace of innovation and willingness to do what it takes to help you succeed. :)

Red Bay Coffee
United States
Over 1 year using the app
Skio replied July 13, 2021

Thanks for being here :)

-Kennan