Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless migration process, user-friendly interface, and features like volume discounts and gifting options. The passwordless login feature simplifies the customer experience and reduces service tickets. Merchants find the analytics dashboard useful for data-driven decisions. The customer service is praised for its responsiveness and custom integrations. The app is reliable, contributing to increased order value, improved customer retention, and reduced service load.

October 4, 2023

Overall we are happy with our migration from ReCharge to Skio. The migration was not as seamless as others have mentioned, but it was pretty good compared to other nightmares. I would definitely caution everyone to really dig into their payment processors as there are a great number of quirks for users of Authorize.net.

Over the speed of the platform is really good and it is driving growth so that is a win for us.

Pet Wellbeing
United States
4 months using the app
July 10, 2023

We recently migrated from Recharge to Skio. The customer experience is much more intuitive and easier for our customers to use. The portal is faster and we're excited to make use of new features like volume discount, gifting subscriptions and ease of workflows for free gifting in orders.

Our migration experience was super positive and we had the full support of the team. We had a small glitch on our Skio email flows where our old subscribers were contacted as if they were new signups but overall, and particularly given we made several bespoke requests to maintain the legacy subscriptions in our account, we were really happy with the team's work on the migration!

Denzel's
United Kingdom
About 1 month using the app
Skio replied August 25, 2023

Thank you for the review Denzel's! So happy to hear that you find the customer experience intuitive and easier for your customers to use. Excited for this journey ahead together :-)

-Kennan

December 7, 2021

The Skio support team have been great helping us setting everything up! I would highly recommend Skio for any subscription needs.

Edible Beauty Australia
Australia
Almost 2 years using the app
Skio replied December 7, 2021

So excited to be powering your subscriptions! Thank you so much for being here :)

-Kennan

Edited December 29, 2021

Out of the box Skio works well for single variant products, but for multi-variant products which are at different price points you might need a developer to help get this app working to how you want it. I did have some issues with getting this up and running as support is limited but now that it's in place it's working well and I appreciate the flexibility of being able to tweak the liquid ourselves to get the ideal user experience.

Woohoo Body + Happy Skincare
Australia
7 months using the app
Skio replied June 20, 2021

Thank you for being here! We're super excited to support your business and its future subscription growth :)

-Kennan

Edited September 14, 2021

Solution is nice compare to other solutions such as recharge and few other solutions, however this app does not support all themes. Also code / documentation they provide is not very well developed to solve the errors with in-house dev team, adding snippets to theme files based on instruction generates errors and not let the app work properly. Also it does not support multilang either which is another downside of this app.

FUNCiFUR (soon petgood)
Sweden
7 days using the app
Skio replied September 14, 2021

Hey there - thanks for trying our 60 day free trial! Just to clarify, we support all themes. That being said, there are many themes out there and the 1-size-fits-all code sometimes needs a little tweaking.

In terms of multi-currency in the portal, that's something we're adding in the near future! Would be happy to keep you posted (and have reached out via email directly as well).

Thanks for trying out Skio + hope to reconnect once we fully can serve you :)

-Kennan