Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
November 16, 2021

So glad to have made the switch from ReCharge to Skio. The migration process was seamless and the Skio team was super helpful and attentive throughout.

MatchaBar
United States
Time spent using app: 3 months
Skio replied November 16, 2021

Thanks for being here! So excited to help you/MatchaBar grow :)

-Kennan

November 15, 2021

I use to use recharge and the service became garbage when we switched over to dawn x shopify 2.0 Skio cleaned up, dont look anywhere else as this is the best service out there for subscriptions

Bean Around The World Coffees
Canada
Time spent using app: 19 days
Skio replied November 15, 2021

Thank you + excited to have you here :)

-Kennan

October 28, 2021

ReCharge Checkout and all its curses on our conversions are a thing of the past! Skio keeps your subscription purchases in Shopify native checkout. The team at Skio made the transition as smooth as it could be, and made sure our migration of 3700+ subscriptions went through without a hitch. They are super quick to respond to requests and to help troubleshoot. The customer login experience is far easier than what we used to have with ReCharge. Haven't seen the group subscriptions discount with friends materialize into much yet but that's probably just because it's too soon. We considered switching to Bold, OrderGroove and Skio. In the end Skio got our business. May ReCharge rest in peace.

OneBlade
United States
Time spent using app: 3 months
Skio replied October 28, 2021

Thanks for being here! So excited to help you and team grow :)

-Kennan

October 6, 2021

So glad we found Skio and switched from Bold subscriptions. It's night and day difference in terms of usability both on the back end and the customer side. We were running into all sorts of problems with shipping rates and customers not being able to log into their accounts, but Skio solved all of that. The personal support and help with the migration has been awesome too! Skio is the future for anyone doing subscriptions on Shopify.

Ugmonk
United States
Time spent using app: 16 days
Skio replied October 28, 2021

Thanks for so much for the kind words! The team and I are super grateful to have you here + looking forward to helping you grow.

-Kennan

September 24, 2021

Subscriptions are a big deal and we evaluated a lot of different subscription management apps - Skio brought the most to the table. Kennan and Liam are very responsive and easy to work with. Skio has a nice interface for customers and we are very happy that we made the switch - recommend very highly

DeepMarine Collagen
Canada
Time spent using app: About 1 month
Skio replied September 27, 2021

Thank you so much for being here! Excited to help you and your company grow :)

-Kennan

September 15, 2021

Kennan is awesome! Great customer service. He was very quick to respond to any of our questions and hiccups/issues we had along the way.

SARAH BRIGGS
United States
Time spent using app: About 2 months
Skio replied September 21, 2021

Thanks for the kind words!

-Kennan

August 11, 2021

Just started the process to switch over from Recharge, really liking the app so far. The UI is much cleaner and easier to understand. The customer has a better experience on their end as well. Kennan from Skio was very helpful with the installation process, he took care of it all and got the app working properly. Will continue testing for a bit and then migrate over all the Recharge customers.

LUMA NUTRITION
United States
Time spent using app: 1 day
Skio replied August 11, 2021

Great having you here and looking forward to helping your company grow :)

-Kennan

Edited March 18, 2022

*** Update after 6 months *** The SKIO team has done a really amazing job of pushing out new features and abilities. It is definitely the most expensive piece of software we use, but it provides so many benefits and the SKIO team has been amazingly responsive and helpful. I feel like every week or two that I login they've rolled out impressive new features so I get weirdly excited to open up the app and see what they've done. *** original review below *** Really like it, and we just migrated over. The Skio login and customer portal is great, and smoother than what we were personally able to implement on Recharge. The customer portal interactions just make more sense and our users find it a lot more intuitive and we're already getting fewer support requests. Kennan has been great setting us up, excited to see how Skio grows. Balancing subscriptions and customer service is a fine line between making a service that is robust and feature rich, but also straightforward and easy to use. Skio has done a great job balancing these, and building a service that is really about making it easier for customers to add or change their subscriptions. ***

Semaine Health
United States
Time spent using app: 8 months
Skio replied August 10, 2021

Thank you so much for the kind words! We're really excited to have you and the team here and we're looking forward to helping you grow your business :)

-Kennan

August 2, 2021

Skio has been a massive improvement for us over ReCharge. They were able to migrate us over quickly and painlessly, and it has made our subscription offering much easier to manage and develop. The dashboard is clean and the integrated Shopify check out makes the process seamless. Glad to have found Skio!

Spongellé
United States
Time spent using app: Over 1 year
Skio replied August 2, 2021

Thank you for being here!

-Kennan

July 19, 2021

This app is the answer I've been looking for! The backend is clean and easy to use, and the front end just works! Powerful and straightforward. The support from the Skio team was also second to none! Very impressed.

The Rested
Australia
Time spent using app: 11 days
Skio replied July 19, 2021

Thank you for the kind words and thank you for being here :)

-Kennan