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You can't disable it.
My customers keep compaining they can't just add to card EVEN when I disabled the app.
I wanted to test this app then I disabled it - don't know why I kept it. I live to see the day when developers start creating decent, working apps.
And another thing - if you want to chat with them, make sure got time because it's going to take a while.
Waiting for 25 minutes now. And counting...
Hey,
Andrew from the Koala-Apps team here :)
I looked at our support logs and it seems like we did not receive any previous support request from your end.
In any case, we are happy to help with anything you need!
I reached out to you directly to the email address your store is listed under several times.
If you did not receive this email, feel free to contact our support team directly - we're always glad to help!
not working on major browser, support team don't answer.not working on major browser, support team don't answer.
Hey, Andrew from the support team here :)
I'm sorry to hear that you have encountered some difficulties.
I emailed you back several times with no answer after checking and finding it works with all the browsers you mentioned.
I will be happy to help, please Let me know how at hello@koala-apps.io
I paid $4.99 and it is not working at all. I don't know why, i tried individual products and all products, still not working.
This app doesn't work at all! When I click on the add to cart button I am redirected to the cart and not the checkout. The application is well activated!
Hey,
Andrew from the Koala-Apps team here :)
I looked at our support logs and it seems like we did not receive any previous support request from your end.
In any case, we are happy to help with anything you need!
I reached out to you directly to the email address your store is listed under several times.
If you did not receive this email, feel free to contact our support team directly - we're always glad to help!
Can't download ...............................>!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hey, Andrew from the support team here :)
You successfully downloaded the app otherwise you would not succeed to write that review.
Let us know if we can be of any help at hello@koala-apps.io
Unfortunately, it doesn't work. I was using Chrome, but none of the installation buttons work. I have deleted it and looking for another app to do this
Hey there,
Andrew from the Koala Apps team here!
Thank you for the honest review, I apologize for the inconvenience. We strive to provide an excellent product execution, but sometimes there are bugs.
I emailed you several times with an offer for support, but you never answered back.
If there is anything we can do to get you to give us another chance or make things right please feel free to message me at:
hello@koala-apps.io
Good luck with your store, and I'm here if you need me.
Andrew, Koala Apps.