SKUGen , 46 avis

Note globale
3,5
Nombre d’avis par note
  • 74 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 7 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
7 novembre 2023

This is a very finicky app. In our case we trusted it and it seriously screwed us up (now sure what went wrong in the process). I guess it doesn't check if previous SKUs collided with current SKUs their generation process (even if those were generated by the app). Because of that it generated duplicated SKUs for a couple of our products. This means we printed duplicated SKUs (and barcodes for that matter) and sent badly tagged products to our warehouse. We are having to generate new SKUs for each duplicated product, retrieve all badly tagged products from the warehouse and manually check them one by one to see what they actually are in order to generate new codes. Horrible experience. It works alright in some cases but it makes "small" mistakes... And those mistakes are EXPENSIVE.

Also no options to print on Brother printers.

Rumi Design
Pérou
4 mois d’utilisation de l’application
WebShopAssist a répondu 9 novembre 2023

We regret to hear about the challenges you faced with our app and we apologize for any inconvenience this may have caused.

It's important to note that the app operates as designed, and duplicated SKUs can be generated if the app is not configured properly or if the configuration is altered in a way that results in such duplication.
However, we recognize that the current functionality lacks an option to check for duplicates, which could have prevented this issue.

We value your feedback and we are actively working on implementing a feature to check for duplicate SKUs within the app to prevent this issue in the future.
Thank you for bringing this to our attention.

Moreover, we want to assure you that our app works with Brother printers.
If you encounter any issues or require assistance in setting up printing options, please do not hesitate to contact our support team.

28 octobre 2023

Love this app! Solved all of my SKU, barcode and price tag issues. It's easy to use and the customer service is top-notch.

Nash + Banks
Australie
20 jours d’utilisation de l’application
WebShopAssist a répondu 30 octobre 2023

Thank you very much for your review!

4 novembre 2023

not very stable!

Feed0114
États-Unis
21 jours d’utilisation de l’application
WebShopAssist a répondu 5 novembre 2023

Thank you for your feedback. We're committed to ensuring a stable app experience.
Could you please provide more details about the instability you encountered?
This will help us address any underlying issues promptly.

We appreciate your assistance.

8 août 2023

5 star app, completely recommend for any/all SKU/barcode/labeling tasks you're trying to complete in Shopify. The cherry on top is how amazing and responsive their customer service is, as you get used to using the app. Fully recommend!!

Josh

Sleepy Drew
États-Unis
5 jours d’utilisation de l’application
WebShopAssist a répondu 10 août 2023

Thank you very much for your review!

24 octobre 2023

They charged me once again like all this 3 party apps that are useless, I was understanding that if i upgraded they would put barcodes to products missing my barcodes won't be using this

brandismisfits
États-Unis
Environ 20 heures d’utilisation de l’application
WebShopAssist a répondu 25 octobre 2023

Thank you for your review.
We would be happy to help if you would contact our support team.

3 février 2023

I've been using the free version of this app for over a year now and it is fabulous. It is so simple and easy to use and does exactly what I ask it to. Brilliant in every way.

The Chakra Garden
Australie
Presque 3 ans d’utilisation de l’application
WebShopAssist a répondu 4 février 2023

Thank you very much for your review!

8 juillet 2023

Not working , not generating automatic sku or barcode and no option to talk with assistance . will not use

GEEKSHOP.PT
Portugal
Environ un mois d’utilisation de l’application
WebShopAssist a répondu 9 juillet 2023

We are sorry you have this experience.
However, since you installed the app yesterday, you have not attempted to contact our support at all.
Please contact us if you need help.

6 mai 2023

Great application! Customer service responded immediately and the new requested feature was added within 2 days. Highly recommend this app.

MXDVS
Belgique
Environ un mois d’utilisation de l’application
21 juin 2023

Not the easiest to use and support wasn't helpful. They just kept referring me to videos that I have already watched. Decided to switch the EasyScan instead.

For Arts Sake Cosmetics
États-Unis
1 jour d’utilisation de l’application
WebShopAssist a répondu 25 juin 2023

Thank you for your review.
We would appreciate it if you give us the opportunity to assist you.
Unfortunately our messages remain unanswered.

Modifié le 4 août 2019

They have worked with us about the functions of the app. It covers anyone looking to have an accurate sku system. Bravo

USA Made Dropship
États-Unis
Plus de 4 ans d’utilisation de l’application
WebShopAssist a répondu 30 juillet 2019

Thank you for your review and for the feedback which helped us improve the app.