SKUGen , 47 avis

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  • 6 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
7 novembre 2023

This is a very finicky app. In our case we trusted it and it seriously screwed us up (now sure what went wrong in the process). I guess it doesn't check if previous SKUs collided with current SKUs their generation process (even if those were generated by the app). Because of that it generated duplicated SKUs for a couple of our products. This means we printed duplicated SKUs (and barcodes for that matter) and sent badly tagged products to our warehouse. We are having to generate new SKUs for each duplicated product, retrieve all badly tagged products from the warehouse and manually check them one by one to see what they actually are in order to generate new codes. Horrible experience. It works alright in some cases but it makes "small" mistakes... And those mistakes are EXPENSIVE.

Also no options to print on Brother printers.

Rumi Design
4 mois d’utilisation de l’application
WebShopAssist a répondu 9 novembre 2023

We regret to hear about the challenges you faced with our app and we apologize for any inconvenience this may have caused.

It's important to note that the app operates as designed, and duplicated SKUs can be generated if the app is not configured properly or if the configuration is altered in a way that results in such duplication.
However, we recognize that the current functionality lacks an option to check for duplicates, which could have prevented this issue.

We value your feedback and we are actively working on implementing a feature to check for duplicate SKUs within the app to prevent this issue in the future.
Thank you for bringing this to our attention.

Moreover, we want to assure you that our app works with Brother printers.
If you encounter any issues or require assistance in setting up printing options, please do not hesitate to contact our support team.

24 octobre 2023

They charged me once again like all this 3 party apps that are useless, I was understanding that if i upgraded they would put barcodes to products missing my barcodes won't be using this

Environ 20 heures d’utilisation de l’application
WebShopAssist a répondu 25 octobre 2023

Thank you for your review.
We would be happy to help if you would contact our support team.

8 juillet 2023

Not working , not generating automatic sku or barcode and no option to talk with assistance . will not use

Environ un mois d’utilisation de l’application
WebShopAssist a répondu 9 juillet 2023

We are sorry you have this experience.
However, since you installed the app yesterday, you have not attempted to contact our support at all.
Please contact us if you need help.

Modifié le 24 août 2019

Every time I add a product, SKUgen inserts it before all the serial numbers which inturn raises all the serial numbers it already generated by one. A great way to screw up your inventory management.

Analog Classics
21 jours d’utilisation de l’application
WebShopAssist a répondu 3 août 2019

Thank you for the feedback.
The app is not changing already generated SKUs, unless you choose to re-generate the SKUs.
For new products we recommend to check the "Set only missing SKUs" checkbox. This will prevent changing already generated SKUs.

If this is not what you need, please get in touch with us on our support email and we'll be happy to assist with the settings or implementing new features to improve the app.

11 juillet 2021

I paid for the advanced option so I could update one product and it overwrote my entire catalog. No mater which option I choose, all products, collection, or product, it re writes all products.

Skunkwerx Ind
39 minutes d’utilisation de l’application
WebShopAssist a répondu 12 juillet 2021

Thank you for your review and we apologise for your experience.

The app can target only one product for generation.
You can also use the "Set only missing codes" option to avoid overwriting existing SKUs.

We'd be happy to clarify how the app is working if you'll contact us on the support email.

29 janvier 2021

Button to generate SKUs is grey out. Updated to the £1.99 monthly plan and it still seems greyed out. Some clarification on why this is would be helpful.

10 minutes d’utilisation de l’application
WebShopAssist a répondu 29 janvier 2021

Thank you for your review.
The Generate button is greyed out if the options you selected are not part of your current plan.
The $1.99 plan is for Automatic generation, but it does not include all generation options which are part of the "Advanced options" (one-time fee)