리뷰 (59)

전체 평점
3.7
평점 수준당 개수
  • 평점의 73%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 7%가 별 2개입니다
  • 평점의 15%가 별 1개입니다
2023년 12월 5일

VERY FAST METHOD.

Alipne#Trendy
케냐
앱 사용 기간 대략 1개월
답글 WebShopAssist개 2023년 12월 7일

Thank you for your review.
We'd appreciate it if you could tell us what would make the app even better.
We value your feedback.

2023년 11월 7일

This is a very finicky app. In our case we trusted it and it seriously screwed us up (now sure what went wrong in the process). I guess it doesn't check if previous SKUs collided with current SKUs their generation process (even if those were generated by the app). Because of that it generated duplicated SKUs for a couple of our products. This means we printed duplicated SKUs (and barcodes for that matter) and sent badly tagged products to our warehouse. We are having to generate new SKUs for each duplicated product, retrieve all badly tagged products from the warehouse and manually check them one by one to see what they actually are in order to generate new codes. Horrible experience. It works alright in some cases but it makes "small" mistakes... And those mistakes are EXPENSIVE.

Also no options to print on Brother printers.

Rumi Design
페루
앱 사용 기간 4개월
답글 WebShopAssist개 2023년 11월 9일

We regret to hear about the challenges you faced with our app and we apologize for any inconvenience this may have caused.

It's important to note that the app operates as designed, and duplicated SKUs can be generated if the app is not configured properly or if the configuration is altered in a way that results in such duplication.
However, we recognize that the current functionality lacks an option to check for duplicates, which could have prevented this issue.

We value your feedback and we are actively working on implementing a feature to check for duplicate SKUs within the app to prevent this issue in the future.
Thank you for bringing this to our attention.

Moreover, we want to assure you that our app works with Brother printers.
If you encounter any issues or require assistance in setting up printing options, please do not hesitate to contact our support team.

2023년 12월 8일

Love the customer service! Super quick, superior communication while helping me to resolve an issue when installing the app.Very professional. Satisfied with the application and would recommend!

Victory Hangers®
네덜란드
앱 사용 기간 6일
답글 WebShopAssist개 2023년 12월 9일

Thank you very much for your review!

2023년 12월 10일

A great app that fully met our expectations. Any time we had a situation, the support was very prompt to intervene and offer solutions. Thanks team members for making it easy for us!

Victory Hangers® Éremakasztó
네덜란드
앱 사용 기간 2일
2023년 10월 28일

Love this app! Solved all of my SKU, barcode and price tag issues. It's easy to use and the customer service is top-notch.

Nash + Banks
오스트레일리아
앱 사용 기간 20일
답글 WebShopAssist개 2023년 10월 30일

Thank you very much for your review!

2023년 8월 8일

5 star app, completely recommend for any/all SKU/barcode/labeling tasks you're trying to complete in Shopify. The cherry on top is how amazing and responsive their customer service is, as you get used to using the app. Fully recommend!!

Josh

Sleepy Drew
미국
앱 사용 기간 5일
답글 WebShopAssist개 2023년 8월 10일

Thank you very much for your review!

2023년 10월 24일

They charged me once again like all this 3 party apps that are useless, I was understanding that if i upgraded they would put barcodes to products missing my barcodes won't be using this

brandismisfits
미국
앱 사용 기간 대략 20시간
답글 WebShopAssist개 2023년 10월 25일

Thank you for your review.
We would be happy to help if you would contact our support team.

2023년 12월 25일

They charged me money after it was uninstalled a few minutes after installation because the app doesn't work.
Be careful when installing this app if you don't want unwanted charges!!

Koku
영국
앱 사용 기간 33분
답글 WebShopAssist개 2023년 12월 29일

When an app subscription is activated Shopify invoices the entire month, at the end of the billing period. This is why you got the charge after almost a month.
As you know, we refunded this charge. This is all we can do as an app developer.

Also, I'm sure you would see that the app works well if you would contact our support.

2023년 6월 21일

Not the easiest to use and support wasn't helpful. They just kept referring me to videos that I have already watched. Decided to switch the EasyScan instead.

For Arts Sake Cosmetics
미국
앱 사용 기간 1일
답글 WebShopAssist개 2023년 6월 25일

Thank you for your review.
We would appreciate it if you give us the opportunity to assist you.
Unfortunately our messages remain unanswered.

2023년 7월 8일

Not working , not generating automatic sku or barcode and no option to talk with assistance . will not use

GEEKSHOP.PT
포르투갈
앱 사용 기간 대략 1개월
답글 WebShopAssist개 2023년 7월 9일

We are sorry you have this experience.
However, since you installed the app yesterday, you have not attempted to contact our support at all.
Please contact us if you need help.