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Ok, so I bought an advanced monthly plan and custom codes which was one time payment. Tried it out and was working. The next day I try to do custom codes, it shows that it's a completely different plan and I don't have access to it. Did you change the plan? This is absurd. I either want a full refund or access that I paid for initially.
Thank you for reaching out to us, and we appreciate your feedback. We're sorry to hear about the confusion regarding your subscription and custom codes.
After reviewing your account, it appears that the initial purchase you made did not include access to custom codes. We want to ensure that you have accurate information and a clear understanding of your plan.
If you have any specific concerns or questions about your subscription, please contact our support team. We'd be happy to assist.
Love the customer service! Super quick, superior communication while helping me to resolve an issue when installing the app.Very professional. Satisfied with the application and would recommend!
Thank you very much for your review!
Hallo! Könnte der Support endlich mal antworten!
UPDATE: Support hat uns endlich erreicht. Nun muss es nur mehr klappen, dann sind wir wieder vollauf zufrieden. Danke.
Update 26.1.23:
Support hat nun alles geklärt und die Artikelnummern sind wieder da. Alles schnell und toll geklappt. Vielen Dank!
Vielen Dank für Ihre Bewertung
not user friendly.
Thank you for taking the time to share your feedback with us. We're sorry to hear that you found our app not user-friendly. We strive to make our app as intuitive and user-friendly as possible, so it's disappointing to hear that we missed the mark for you.
We'd love to better understand your experience and address any specific issues you encountered. Please don't hesitate to reach out to our support team at. We're here to help and are committed to improving our app based on user feedback.
Love this app! Solved all of my SKU, barcode and price tag issues. It's easy to use and the customer service is top-notch.
Thank you very much for your review!
A great app that fully met our expectations. Any time we had a situation, the support was very prompt to intervene and offer solutions. Thanks team members for making it easy for us!
They charged me once again like all this 3 party apps that are useless, I was understanding that if i upgraded they would put barcodes to products missing my barcodes won't be using this
Thank you for your review.
We would be happy to help if you would contact our support team.
They charged me money after it was uninstalled a few minutes after installation because the app doesn't work.
Be careful when installing this app if you don't want unwanted charges!!
When an app subscription is activated Shopify invoices the entire month, at the end of the billing period. This is why you got the charge after almost a month.
As you know, we refunded this charge. This is all we can do as an app developer.
Also, I'm sure you would see that the app works well if you would contact our support.
We have been using this app for a while now, and it is great. Sets SKU, Bar/QR codes for inventory management automatically. The customer service is amazing, replies in few hours only and is willing to assist directly on our own store. Great product and service. Thank you
I've been using the free version of this app for over a year now and it is fabulous. It is so simple and easy to use and does exactly what I ask it to. Brilliant in every way.
Thank you very much for your review!